Diagnostic Implementation & Quality Assurance Specialist (Education Specialist V)

Organization: TEXAS EDUCATION AGENCY Primary Location: Texas-Austin Work Locations: Texas Education Agency (701TX-WBT) 1701 NORTH CONGRESS AVENUE Austin , 78701 Job: Education, Training, and Library Employee Status: Regular Schedule: Full‑time Standard Hours Per Week: 40.00 Travel: Yes, 25 % of the Time State Job Code: 0824 Salary Admin Plan: B Grade: 25 Salary (Pay Basis): 5,797.66 – 7,653.00 (Monthly) Number of Openings: 1 Overtime Status: Exempt Mission The Texas Education Agency (TEA) will improve outcomes for all public‑school students in the state by providing leadership, guidance, and support to school systems. Core Values We are Determined: We are committed and intentional in the pursuit of our main purpose, to improve outcomes for students. We are People‑Centered: We strive to attract, develop, and retain the most committed talent, representing the diversity of Texas, each contributing to our common vision for students. We are Learners: We seek evidence, reflect on success and failure, and try new approaches in the pursuit of excellence for our students. We are Servant Leaders: Above all else, we are public servants working to improve opportunities for students and provide support to those who serve them. Position Overview The Diagnostic Implementation & Quality Assurance Specialist will support the development of operations related to diagnostics conducted with the Effective Schools Framework and Effective District Framework, including logistics for training, stakeholder communications, vendor support, and the facilitation and management of data systems to track and progress monitor training and facilitator effectiveness. The Diagnostic Implementation & Quality Assurance Specialist will also support internal alignment of diagnostics content, language, and reporting and establish systems for collecting and analyzing data and providing feedback to inform continuous improvement. Additionally, this role includes a focus on quality assurance evaluations aligned to the program and department goals. The diagnostic process will be implemented through the following programmatic vehicles: The Effective Schools Framework (ESF), The Effective District Framework (EDF), and Texas Strategic Leadership (TSL). The Diagnostic Implementation & Quality Assurance Specialist will report to the Director of Diagnostics Strategy and Development, closely partnering with the director and senior agency leadership to plan, implement, and evaluate the supports above. The Specialist will be responsible for data management related to diagnostics content training and supports. The role will involve interactions and relationship‑building with ESCs, external vendors, and internal TEA and external stakeholder engagement to ensure content and supports provided incorporate our strongest content expertise and field feedback. This role sits within TEA's Division of District Strategic Leadership, which supports superintendents, districts, and campuses across Texas with strategic planning, performance management, and research‑based best practices. Flexible work location within the state of Texas may be considered for qualified candidates. Applicants who are strongly being considered for employment must submit to a national criminal history background check. The position requires the applicant to meet Agency standards and criteria which may include passing a pre‑employment criminal background check, prior to being offered employment by the Agency. Essential Functions EDF and ESF Diagnostic Quality Assurance and Certification Support: co‑facilitate the diagnostic training and certification process, including supporting the facilitation of EDF and ESF Diagnostic overview and certification training; work in conjunction with the vendor to support the Effective District Framework and Effective Schools Framework Diagnostic certification process by providing relevant updates on completion and competency checks; support with monitoring the quality of diagnostic reports and the delivery of calibration sessions to ensure consistency and integrity of service across facilitators. Cross‑initiative Collaboration and Alignment: facilitate cross‑initiative alignment by designing and leading structured calibration sessions with internal stakeholders, while systematically collecting and synthesizing internal and external feedback to identify trends, surface inconsistencies, and drive cohesive decision‑making; translate insights into actionable guidance that ensures consistent implementation, continuous improvement, and alignment to organizational priorities across initiatives. Diagnostics Data Management: monitor the quality of diagnostic processes, reports, deadlines, and training on an ongoing basis. Support the collection, analysis, and tracking of diagnostic data across EDF and ESF diagnostics; collaborate with vendors to provide data reports, dashboards, and presentations to support analysis of individual, regional, and state diagnostic data. Performance Management and Continuous Improvement: review training exit tickets, internal and external survey data, and programmatic metric data; incorporate the feedback and input to continuously improve upon content and training development for campus and district diagnostic supports. Qualifications Education: Graduation from an accredited four‑year college or university. Experience: At least five (5) years of combined experience in a campus or district leadership position building and/or conducting campus and/or district level diagnostics aligned to research‑based best practices across multiple systems; providing training and certification processes for trainers; and/or establishing or using data and/or project management systems. Share the belief that all Texas students can achieve at high levels and are able to succeed in college, career, or the military. Track record of success in creating, facilitating, and certifying trainers in complex content towards impact. Understanding of the functions, processes, and challenges of school systems, superintendents, school boards, highly preferred. Knowledge of school governance research and best practices such as Student‑Centered Goals and Monitoring, Board Policy and Guardrails, Superintendent Oversight and Support, Continuous Improvement of Governance. Knowledge of research‑based district system best practices such as high‑quality instructional materials adoption, instructional leadership, strategic staffing and compensation, and college, career, and military preparation pathways. Strong coaching and capacity‑building skills to help all stakeholders perform effectively. Highly organized with strong planning and project management skills; ability to balance the demands of multiple projects at different stages of development while maintaining quality and consistency across all work. Ability to build relationships and strong rapport with others, and an ability to manage relationships with senior district and internal agency stakeholders. Meticulous attention to detail with an ability to produce high quality work in a dynamic, collaborative environment. Critical thinking and problem solving with the ability to break down complex information into comprehensive parts and communicate them. Success leveraging different strategies and interpersonal skills to move the work forward, demonstrating flexibility and adaptability when presented with a change of course or deadline. Excellent written and oral communication skills. Ability to give, receive and implement critical feedback. As an equal opportunity employer, we hire without consideration to race, religion, color, national origin, sex, disability, age or veteran status, unless an applicant is entitled to the military employment preference. #J-18808-Ljbffr Texas Education Agency