Patient Relations Coordinator

Patient Relations CoordinatorRxSmile Orthodontics is seeking a friendly, organized, and customer-focused Patient Relations Coordinator to join our team in Frisco, TX.This full-time role is perfect for someone who enjoys building relationships, providing exceptional customer service, and keeping a busy orthodontic office running smoothly. We are looking for a detail-oriented professional who understands scheduling logistics, communicates confidently with patients, and brings a positive, team-first attitude to work every day.Location: Frisco, TXSchedule: Full-TimeDays: Monday through Thursday, plus a half-day FridayOffice Hours: 7:30 AM to 5:00 PMPay: $18-$25 per hour based on experienceMedical, dental, vision, and life insurancePTO and paid holidays401(k) optionsSchedule and coordinate patient appointmentsAnswer incoming phone calls and assist patientsSupport front desk operationsProvide outstanding customer serviceAssist team members and doctors as neededMaintain accurate and organized scheduling records2+ years of scheduling and customer service experience preferredDental or orthodontic experience preferredExperience with Dolphin Management Software preferredStrong organizational and communication skillsAbility to multitask in a fast-paced environmentBilingual candidates are encouraged to apply (preferred, not required)At RxSmile Orthodontics, we are passionate about creating beautiful, confident smiles while delivering an exceptional patient experience. We pride ourselves on fostering a welcoming, supportive workplace where team members are valued and have opportunities to grow.Recent graduates may be considered, though candidates with relevant experience in dentistry or customer service are preferred. Summit Dental