Network Engineer ll

As a Network Engineer II, you'll help support the technology foundation behind arrivia, a leader in travel loyalty, membership, and cruise solutions. You'll own network changes across our global LAN, WAN, wireless, cloud, and security environments, helping keep critical systems reliable, secure, and performant.

This role is ideal for someone who enjoys solving complex technical challenges, improving infrastructure, and taking ownership of outcomes. Your work will strengthen reliability, performance, and security across a global environment that supports millions of travel experiences each year.

You'll also help advance how we use AI and automation across network operations, using approved tools to improve efficiency, accelerate troubleshooting, and reduce manual effort while following arrivia's responsible AI practices.

What You’ll Own

Own changes end to end: Take moderately complex network changes from design through implementation, validation, and documentation, decomposing work, anticipating dependencies, and negotiating realistic scope.
Ship safely: Plan and execute under change control with staged rollouts, maintenance windows, and tested rollback plans, and remediate anything you introduce so launches cause minimal to zero disruption.
Keep global infrastructure reliable: Configure, maintain, and troubleshoot routers, switches, firewalls, wireless access points, VPNs, load balancers, and monitoring tools across multiple office locations.
Protect a multi-site environment: Implement and maintain firewall policies, ACLs, segmentation, and VPNs in a high-availability setup, and help monitor and respond to incidents and vulnerabilities.
Build with AI and automation: Use approved AI tools to speed configuration, troubleshooting, and documentation, and create small workflows like scripted health checks, configuration validation, and alert enrichment with sensible safeguards and human review.
Practice responsible AI: Apply arrivia’s responsible AI and data-handling guidelines, and raise concerns when AI-assisted outputs could be inaccurate, insecure, or non-compliant.
Prove the impact: Define success metrics and instrumentation, validate results with dashboards and simple before-and-after tests, and improve team-level reliability or performance outcomes.
Communicate and document clearly: Share progress, risks, and blockers with both technical and business audiences, produce clear high- and low-level diagrams, and lead technical discussions for the changes you own.
Mentor and level up teammates: Onboard and upskill Network Engineer I teammates, review their work helpfully, and model strong engineering craft.
Exercise sound judgment: Move quickly on reversible changes, flag irreversible or high-impact changes early, and weigh cost, benefit, and effort before you build or buy.
Stay reliable on call: Join a rotational on-call schedule, communicate proactively during service degradation, and factor circuit, license, and cloud costs into your decisions.

What You’ll Bring

2 to 5 years as a Network Engineer, or equivalent hands-on enterprise networking experience.
A track record of owning network changes end to end with limited supervision.
A builder mindset and curiosity to work with AI and automation tools. Prior AI experience is welcome, but eagerness to build and learn is what matters most.
Solid troubleshooting across LAN, WAN, wireless, and security, plus a working understanding of routing protocols such as EIGRP, OSPF, and BGP.
Hands-on strength across several of the following, more than every single one: Cisco Meraki, Cisco Catalyst, Cisco Nexus or chassis switches, Palo Alto firewalls or comparable security products, wireless infrastructure, and load balancers.
Exposure to cloud platforms such as Azure, AWS, or GCP, and monitoring tools such as DataDog or Panorama.
Scripting or automation exposure with Python, Ansible, or PowerShell is a plus.
A network certification is a plus, and expired is fine, including CCNA, CCNP, PCCSA, AWS Network Specialty, or similar.
Comfort in a hands-on operational role that includes a rotational on-call schedule.
Ability to work four days a week at our HQ, with the option to work from home on Fridays.

Benefits & Perks

Unlimited PTO
Exclusive employee travel rates
Travel discounts through arrivia programs
Medical, dental, and vision insurance
401(k) with company participation

Who We Are

arrivia is the leading provider of travel loyalty, membership, and cruise solutions, powering travel experiences for millions of members through some of the world's most recognized brands, including T-Mobile, Marriott Vacations Worldwide, Hilton Grand Vacations, American Express, Alaska Airlines, Singapore Airlines, and more.

We’re combining travel, technology, and innovation to build the future of loyalty. Through continued investment in AI, automation, and next-generation travel solutions, arrivia is transforming how people discover, book, and experience travel around the world.

Our Core Values

At arrivia we:

Stay Curious – Explore new challenges and make space to learn, grow, and improve.
Keep it Real – Earn trust through open, honest, and clear communication.
Own It – Seek ways to make an impact and take action.
Win Together – Create a culture of connection and inclusion where everyone can be their best.

Equal Opportunity Employer
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