Customer Delivery Manager
aveniq
In dieser Rolle übernimmst du nicht einfach Aufgaben – du erhältst die Chance, unsere Managed Services spürbar weiterzubringen. Du wirst zur zentralen Stimme unserer Kunden, koordinierst Themen mit Impact und prägst mit deinem Einsatz die Qualität unserer Dienstleistungen. Wenn du Freude daran hast, Dinge zu bewegen, Verantwortung zu übernehmen und gemeinsam mit uns den nächsten Level im Service Management zu erreichen, dann wartet hier genau die richtige Herausforderung auf dich. Das erwartet dich: Du betreust die Outsourcing-Kunden im Bereich Managed Services Als zentrale Ansprechperson bist du für operative Themen wie zum Beispiel Betriebsverträge, SLA, Eskalationen, Service Reporting und korrekte Verrechnung verantwortlich Du führst die Servicemeetings inkl. Protokolle und Pendenzenliste Dir macht es Spass die Kundenanforderungen im Service Management zu koordinieren und umzusetzen Deine zugeteilten Outsourcing-Aufträge inkl. Controlling werden von dir überwacht und gesteuert Die Key Account und Sales Manager freuen sich auf deine Unterstützung bei Kalkulationen und der Angebotserstellung. Auch Up & Cross‑Selling gehören in dein Aufgabengebiet Initiieren von Verbesserungen an Services und Komponenten runden deine Arbeit ab Du unterstützt die internen Delivery‑Teams bei Kommunikation und Koordination in herausfordernden Situationen Das bringst du mit: Du bringst eine Ausbildung als Wirtschaftsinformatiker*in mit Deine mehrjährige, fundierte Erfahrung im Service Management bei mittelgrossen Kunden (>250 IT-Arbeitsplätze) ist ein Plus Engagement, Eigeninitiative und die Stärke dich durchzusetzen gehören zu deinen Eigenschaften Du bist ein guter Kommunikator, eloquent und verfügst über ein beeindruckendes Verhandlungsgeschick Die IT-Branche ist für dich eine gewohnte Umgebung Stetige Veränderungen machen dir Freude und du hast ein Flair für das Organisieren und Koordinieren. Du wirkst auch aktiv mit, uns als Organisation auf das nächste Level zu bringen Du bringst eine fundierte ITIL- oder gleichwertige Ausbildung im Bereich Servicemanagement mit #J-18808-Ljbffr aveniq
$100k - $175k
...Homebrew, Inspired Capital, Visa, and others About the Role: Finix is seeking a relationship-focused and detail-oriented Customer Delivery Manager to manage Finix’s strategic customer base. The Customer Delivery Manager strives to increase Finix’s long-term value by...SuggestedContract workWork at officeRemote work- The Role The Customer Delivery Manager is the operational heartbeat of the TetraScience account team after landing a new customer or expanding the relationship with an existing customer. Where the Scientific Solutions Partner (SSP) wins the vision and the Technical Delivery...SuggestedContract workImmediate startRemote workFlexible hours
- ...Delivery Manager In-Office At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world... ...millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies...SuggestedWork at office
- aveniq sucht einen engagierten Mitarbeiter im Service Management, der die Verantwortung für unsere Outsourcing-Kunden übernimmt. In dieser Position koordinierst du operative Themen und trägst aktiv zur Verbesserung unserer Dienstleistungen bei. Deine fundierte Ausbildung...Suggested
$150k - $250k
...engineering teams to provide the best experience for our most valued customers. Our team works alongside commercial teams throughout the... ...need to succeed in a dynamic market. What you’ll do As a Delivery Manager, you will own the end‑to‑end delivery of complex client...SuggestedTemporary workWork at officeLocal area$144k - $180k
...Responsibilities Delivery Management: Orchestrate the successful end-to-end technical and operational delivery of the BetterUp platform to... ...report on delivery efficacy, timeliness, value realization and customer experience (both customer and internal facing). Develop and...Summer holidayLocal areaFlexible hours- ...We are seeking a Delivery Manager to lead the planning and execution of software delivery for our Medical Imaging Management Platform – a global solution supporting clinical trials across the USA, EU, UK, China, India, and South America. Our software simplifies and automates...
- ...actual* enterprise value with AI, please read on… About the Role Delivery is our moat. We're not just running projects — we're building a... ..., roughly two weeks end to end: 30 min screen with the hiring manager Take-home (1–2 hrs) + 30 min presentation — involves creating...
- ...Role: Senior Delivery Manager Location: San Francisco, CA Visa: No H1B Note: Retail/E-commerce domain background Must, Final client... ...to lead several strategic engineering teams within our Customer and Checkout domain. This is a critical role responsible for...H1b
$138k - $190.3k
...this mission. If you are too, let's talk. The Customer First Team We are a team of Identity and Access Management experts. We help customers, businesses, and organisations... ...Summary Reporting to the Manager of Partner Delivery Success, this role will be responsible for...Local areaWorldwideFlexible hours- Comcast is seeking a Manager 1 for Customer Project Management in San Francisco, CA. This role is responsible for managing a service delivery team to ensure orders are processed accurately while meeting service level agreements. The manager will provide guidance, develop...Remote job
$142.8k - $147.9k
...Sia is a next-generation, global management consulting group. Founded in 1999, we were born... ...driven initiatives- by enabling structured delivery, risk management, and stakeholder... ...organizational standards. Build internal customer & stakeholders relationships to manage expectations...Work at officeWorldwideFlexible hours3 days per week$70k - $90k
...enterprise resource planning (ERP) platform that helps companies manage and streamline their operations through a single, integrated... ...values independence, flexibility, and personal growth. The Customer Success Team is helping customers across North America streamline...Immediate startRemote workFlexible hours$150k - $220k
...Customer Success Manager At Coframe, we are building the world's first AI Growth Engineer. We envision a future where user interfaces aren't static code, but living organisms that adapt, evolve, and personalize themselves in real time. As our Customer Success Manager...Contract workWork at office$150k - $210k
...financial experts, product creators, journalists, and more to build custom AI with their data faster than ever before. Excited to help... ...Snorkeler! About The Role Snorkel AI is hiring a Technical Delivery Manager (TDM) to lead data development projects from start to finish....Local area- ...the PM who makes FDEs 10x more effective. You are part product manager and part engagement leader. When Ciridae ships an AI operating... ...agendas, change management, and the business case that translates delivery into language a CFO or investor can use. You're running the...Day shift
- ...Overview Customer Success Manager (CSM) Who We Are? We are a dynamic start up headquartered in the San Francisco Bay Area, CA. Our inspiration? Crafting technology that not only elevates web content but sets new standards in engagement and conversion. If you crave ownership...Remote workWork from homeMonday to Friday
$180k - $220k
Dormont Manufacturing Co is looking for a versatile Customer Engagement Manager in San Francisco, CA. This role encompasses product management and project delivery to create AI-powered solutions for clients. You will be the main point of contact, translating business needs...- A leading consulting firm based in San Francisco is looking for a Client Delivery Lead to enhance the client delivery experience. This remote position involves owning delivery for clients, ensuring clear communication, and delivering high-quality outputs. The ideal candidate...Remote job
$80k - $200k
...Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We... ..., and providing value through agile delivery? Do you enjoy tackling large-scale, complex... ...an agile release methodology and managing operations across customer QA, IT, and Business...Remote jobPermanent employmentFull timeH1bWork at officeLocal areaWork from homeFlexible hours$140k - $200k
Distyl is seeking an AI Operator, Implementation Delivery in San Francisco to lead complex, large-scale AI programs for Fortune 500 clients while managing expectations and delivering results. Candidates should have experience with enterprise-scale project delivery, strong...- ...industry disruptor, drive exponential impact and move customers from promise → value, fast. As an AI Value Delivery Lead, you operate like a forward‑deployed expert... ...& Product. Design thinking depth, change management skills and a builder mindset. A player‑coach who...Contract workWork at officeLocal areaRelocation package
- Ciridae in San Francisco is hiring a Project Manager who will bridge the gap between engineering teams and clients. This role involves running complex projects and ensuring clear communication regarding priorities and requirements. With a focus on delivering AI operating...
- TetraScience in San Francisco is seeking a Customer Delivery Manager to oversee the delivery lifecycle for enterprise biopharma customers. In this role, you will navigate complex delivery environments, coordinate cross-functional teams, and manage stakeholder communication...Remote job
- Loop AI in San Francisco is seeking an Enterprise Delivery Strategist to drive value delivery to clients through their finance product... ...role requires a strong background in finance and experience managing customer outcomes. The ideal candidate will possess leadership skills...
- Qcells is seeking a Program Manager for its Enterprise Planning & PMO function in San Francisco, CA. This role focuses on owning end-to-end project delivery and managing cross-project dependencies. The candidate should have 5+ years of experience, including expertise in...
- Alumni Ventures is seeking a Delivery Strategist in San Francisco to enhance customer value through operations management. This role requires 5-8 years of experience in an operations role within the restaurant industry or related fields, with a strong focus on metrics...
- Pasona N A, Inc. is looking for an experienced Senior MEP Manager in San Francisco to lead Mechanical, Electrical, Plumbing, and Fire... ...will involve working with various stakeholders to ensure project delivery from design to construction. Qualified candidates should have a...
- A leading mobility company in San Francisco is seeking a Business Development Manager focused on partnerships in the autonomous delivery sector. The candidate will lead negotiations with partners, collaborate across multiple teams, and drive impactful strategies. Qualifications...
- ...seeking a Lead Global Account Executive to join the Uber Eats Global Delivery Partnerships team in San Francisco. This crucial role involves... ...-Service Restaurant partners like Starbucks and Subway while managing complex negotiations and building new partnerships. The ideal...
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