Tier I IT Helpdesk Specialist — End-User Support
Socket.dev
Socket.dev in New York, NY seeks an IT Helpdesk Support Specialist for in-person service with possible hybrid schedules. You will assist staff via phone, email, and tickets, maintain ticket workflows, and support remote access across desktops, laptops, and mobile devices. The role requires 4+ years of customer service experience and strong communication, analytical and problem-solving skills, plus proficiency with O365, Windows, Mac/iOS, and videoconferencing tools. #J-18808-Ljbffr Socket.dev
Vacancy posted 4 days ago
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NumeriX
New York, NY3 days ago
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