Senior Tier 2 Helpdesk Lead & SME
MartinFed
MartinFed is seeking an experienced Tier 2 Helpdesk Lead / Senior Helpdesk SME to support a federal customer and provide advanced technical assistance for mission-critical systems. This role leads the day-to-day helpdesk operations and serves as the primary escalation point for issues unresolved by Tier 1. The position is contingent upon award and requires strong incident management, documentation, and coordination with government stakeholders, IT teams, and end users to ensure timely, #J-18808-Ljbffr MartinFed
Vacancy posted 3 days ago
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