Federal Tier 2 Helpdesk Lead & SME
MartinFederal Consulting LLC
MartinFed seeks an experienced Tier 2 Helpdesk Lead to support a federal customer and provide advanced technical assistance. You will lead daily Helpdesk operations and serve as the primary escalation point for issues not resolved by Tier 1. This role requires DoD-level security clearance and is contingent upon award. The ideal candidate will have strong leadership, ITSM experience, and a proven track record in enterprise support environments, with a focus on timely problem resolution and #J-18808-Ljbffr MartinFederal Consulting LLC
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Federal Tier 2 Helpdesk Lead & SME in Arlington, VA vacancy
- MartinFed is seeking an experienced Tier 2 Helpdesk Lead / Senior Helpdesk SME to support a federal customer and provide advanced technical assistance for mission-critical systems. This role leads the day-to-day helpdesk operations and serves as the primary escalation point...Suggested
- ...and consider joining our growing team today!JOB OVERVIEWMartinFed is seeking an experienced Tier 2 Helpdesk Lead / Senior Helpdesk Subject Matter Expert (SME) to support a federal customer and provide advanced technical support for the systems. This position will lead...SuggestedWork at officeLocal area
MartinFed
Washington DC2 days ago - ...administrative consulting to various Federal, State, Local and commercial... ...~ Must be capable of providing Tier 2 support for USAidam systems, resolving... .../local District IT cannot resolve, leading operation of the USAidam Helpdesk, managing ticket assignment and SLA...SuggestedFull timeWork experience placementLocal area
Wits Solutions Inc
Washington DC4 days ago - ...Job Title: Tier 2 Helpdesk Lead (Onsite) Location: Washington, DC Duration: Up to 5 Years Position Overview The Tier... ...The candidate should have experience leading enterprise or Federal IT helpdesk/service desk operations , preferably in environments...Suggested
Serigor Inc.
Washington DC3 days ago - ...Job Description Job Description Tier 2 Helpdesk Lead Position Summary : The Tier 2 Helpdesk Lead owns day-to-day operation of the... ...to the Government ~ Must possess, or be able to obtain, a Federal Government background check/clearance at the Secret level...SuggestedLocal area
R3 Management Services
Washington DC2 days ago $58k - $136.2k
Tier 2 Helpdesk Lead Position Description CGI Federal is seeking a Tier 2 Help Desk Functional Lead to join a growing and dynamic program to provide client facing production support and service desk support (Tier 2) to a large multi agency Momentum environment. The...Work at officeLocal areaFairfax, VA23 days ago- StraitSys Inc in Washington, DC seeks a Tier 2 Helpdesk Lead to support the DOJ EOUSA OCIO USAidam program. You will lead the Tier 2 Helpdesk, coordinate escalation, troubleshooting and documentation, and ensure SLAs are met. You will work with government stakeholders,...
- Yulista is seeking a Tier 2 Helpdesk Lead in Washington, DC to manage the USAidam Tier 2 Helpdesk operations. You will act as the primary escalation point for complex IdAM issues and coordinate with Government PMs, contractors, and engineers to ensure timely resolution...For contractors
$86.6k - $181.8k
Job Title: Team Lead- Network Operations - Tier 2Job Category: Information TechnologyTime Type: Full timeMinimum... ...:As a Team Lead of our Tier 2 Network Operations technicians, you'll... ...not limited to, geographic location, Federal Government contract labor categories and...Contract workWork experience placementRemote workFlexible hours$70k - $90k
...Description Job Description Position Title: Tier III Helpdesk Lead Location: Washington, DC (hybrid)... ...· Manage, mentor and train Tier 1/2 staff to reduce escalation volume.... ...veteran in accordance with applicable federal, state and local laws. Addison Group...Local areaMonday to FridayAddison Group
Washington DC2 days ago- ...our exciting organization, please visit us at We are seeking a Tier 2 Lead to join our team and support our client. The ideal candidate... ...the Contracting Officer, may be reimbursed in accordance with Federal Travel Regulations. Work may be performed at Government facilities...For contractorsWork experience placementWork at officeLocal areaRemote workFlexible hours
$104k - $166k
ResponsibilitiesPeraton is seeking an experienced Tier 2 Cyber Incident Response Team (CIRT) Shift Lead to join Peratons' Federal Strategic Cyber Mission program.Location: Beltsville, MD; On-siteWork Hours: Day Shift, 06:00- 14:00 EST (6:00 - 2:00 PM, EST), Tuesday - SaturdayIn...Contract workLocal areaAll shiftsShift workDay shift- ...requirements.Job Requisition: Tier 1 Human Resources Applications... ...Resources Applications Help Desk Lead provides day-to-day leadership... ...working collaboratively with Tier 2 support teams, application... ...supporting Department of State or other Federal agencies.Experience...Full timeFor contractorsWork at office
Knowledge Management, Inc.
Washington DC2 days ago - ...seeking an experienced RFP Red Team Facilitator/Subject Matter Expert (SME) to enhance proposal evaluation strategies. The ideal candidate will have deep expertise in Red Team reviews and federal acquisition processes, holding FAC-C and DAWIA Level III certifications....
- Twenty8 Technology, LLC in Beltsville, MD is seeking a Tier 2 Cyber Incident Response Team Shift Lead to join the Federal Strategic Cyber Mission program. The role involves leading Tier 2 responses, coordinating with government leadership, and ensuring remediation actions...Shift work
- ...technologies, Inc. is seeking a General Ledger (GL) Subject Matter Expert (SME) to support a significant modernization effort for a cloud-based... ...ensuring compliance with USSGL, Treasury Financial Manual, and federal reporting standards, while also supporting financial...
- We are a federal IT company on a mission to make customer experience (CX) the center of... ...seeking a talented and motivated Tier 1 Help Desk Lead for a full-time position. Job Summary We... ...with Service Delivery leadership and Tier 2 support teams to ensure a seamless customer...Full timeWork at office
- ICS (a REDHAWK company) seeks an experienced Tier 2 Cyber Incident Response Team Shift Lead in Beltsville, MD to join the Federal Strategic Cyber Mission program. You will lead Tier 2 shift operations, review tickets for accuracy, and coordinate with CIRT Watch Officers...Shift work
- ...Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech Control to... ...management. Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk function and DISAC 310-175-9. Must...For contractorsWork experience placementWork at officeLocal area
$110k - $115k
...Job Description Intelligence Discipline Lead SME ***This position requires an active TS/... ...experience in their analytical field Two (2) years of experience in a managerial... ...pre-employment qualifications of Cherokee Federal Company Information: Cherokee Preting...Full timeLocal areaOverseasCherokee Federal
Arlington, VA2 days ago- Unissant, Inc. is seeking a Tier 2 Lead to join our team supporting a government client in the Washington, DC area. The ideal candidate is a service-oriented technical leader with deskside and executive support experience. You will lead Tier 2 deskside activities, coordinate...
- Competitive Range is seeking a Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech Control based in Arlington, Virginia. This role involves managing technical support services for the Department of Defense, ensuring the operations are efficient and compliant...
- A federal services company is seeking a highly motivated Proposal Manager in McLean, VA. This role involves managing and writing proposals for federal government agencies while ensuring collaboration with technical experts and adherence to best practices. The ideal candidate...
$80k - $110k
...accommodation or an alternative application process. Lead COOP SME - TT&E Arlington, VA, US 2 days ago Requisition ID: 1472 Salary Range: $80,000.0... ...modernization and readiness challenges across the defense, federal civilian, and intelligence markets. Our robust...Full timeRelocation- ...as expediently as possible, and elevate to Tier II or Tier III as appropriate. Provide... ...desired. High School diploma required. 1-2 years of IT operations experience. Relevant... ...protected by local, state, or federal laws, rules, or regulations. Computer World...Permanent employmentContract workWork at officeLocal areaRemote work
- ...31 years and have been servicing different agencies within the Federal sector. Our mission is to deliver high-quality, cost-effective... ...long-standing partnerships built on trust and results. Team Lead/Tier III Help Desk Technician Location: Navy Shipyard, Washington...Full timeFor contractors
Code Plus Inc
Fairfax, VA2 days ago - A leading technology services provider is seeking a Help Desk Manager in Arlington, VA. This hybrid position involves overseeing help desk operations and managing a team of technicians. Candidates should have over 8 years of IT support experience and a Bachelor's degree...
- A technology firm in Arlington, VA, is seeking a Help Desk Manager to oversee help desk operations and manage support staff. The ideal candidate will have over 8 years of IT support experience, with at least 4 years in management, and possess strong leadership and customer...
$92k - $184k
...Support /Full Time On-Site /On-siteLegislative/Legal Research Lead (LRL) - SME Work Location: Washington, DC Employment Type: Full-Time,... ...Lead (LRL) - SME to support mission-critical operations for a federal client. Skills and attributes for success: Lead legislative and...Full time- The Opportunity:Tetra Tech is adding a SME/Team Lead to our Tetra Tech team based in Courthouse, Virginia. Why Tetra Tech:At Tetra Tech, we... ...other characteristic protected by law. Tetra Tech is a VEVRAA federal contractor and we request priority referral of veterans.We...Contract workFor contractorsWork at officeWorldwide
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Federal Tier 2 Helpdesk Lead & SME. Be the first to apply!
Related searches
- help desk manager Arlington, VA
- tier 1 help desk Arlington, VA
- helpdesk specialist Arlington, VA
- service desk Arlington, VA
- IT service desk Arlington, VA
- customer service front desk receptionist Arlington, VA
- help desk remote Arlington, VA
- IT help desk Arlington, VA
- help desk part time Arlington, VA
- remote helpdesk Arlington, VA