Fan Support Specialist — Remote (Entry‑Level)
Tixr
Santa Monica, CA
- Remote job
Tixr is seeking a Fan Support Agent to be the first line of help for fans, handling ticketing questions and event experiences via Intercom and AI-assisted tools. You’ll resolve inquiries with empathy, document interactions, and escalate complex issues as needed. The role follows a Tuesday–Saturday schedule, supports live events, and offers a comprehensive benefits package with remote-optional work and ongoing training within the Customer Success & Support team. #J-18808-Ljbffr Tixr
Vacancy posted 4 days ago
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