Support Services Representative

Job Description

Responsible for providing clerical support services in addition to providing medical records, EOB's, UB92's and itemized statements to external and internal entities.

Include the following. Others may be assigned.

• Processes requests for medical records, EOB's, Ub92's, and itemized statements to designated business unit contact.
• Performs various clerical duties such as sorting correspondence, filing, photocopying and scanning and indexing documents. Mail printing, tracking and distribution.
• Other duties as assigned by Management.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Computer knowledge: MS Word, Excel, and Outlook
• Strong interpersonal, verbal and written communication skills, excellent listening skills, and organizational skills
• Ability to work in fast pace environment
• Must have demonstrated an ability to learn within a short period of time
• Ability to prioritize and manage multiple tasks
• Healthcare terminology
• Customer Service skills
• Ability to research and work independently
• Data Entry and 10-key by touch

Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings.

Include minimum education, technical training, and/or experience required to perform the job.

• High school diploma or equivalent
• 0 - 3 years business office or related experience

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to sit and work at a computer for extended periods of time

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Office/Teamwork Environment