Workplace Experience Associate (Temp-to-Perm)

We're hiring a Workplace Experience Associate to support a leading professional services firm in downtown Austin. In this role, you'll be the welcoming face of the office, creating a polished, high-touch experience for employees, clients, and guests. You'll provide visible support across multiple floors, from greeting visitors and setting up meetings to keeping shared spaces spotless and well stocked. This is an excellent fit for someone with a hospitality background who enjoys anticipating needs, solving problems, and delivering five-star service. Schedule: Monday-Friday, 8:00 AM-5:00 PM Start Date: ASAP Parking: Covered parking provided What You'll Do: Welcome and register guests, notify hosts, and direct visitors with a warm, professional presence Serve as the main point of contact for employees and clients, managing requests and coordinating services Support meetings in real time by confirming room setup beforehand (lighting, AV, supplies, temperature, catering) and checking in with organizers as meetings begin Complete regular floor walks to keep common areas clean, organized, and stocked Manage office supplies and track expenses Submit facilities work orders and follow up on open issues Coordinate with building security, manage access levels, and troubleshoot access card issues Receive, log, and secure packages, deliveries, and keys Answer common questions about the mailroom, loading dock, bike storage, and building amenities Handle sensitive inquiries with discretion and elevate when additional support is needed Stay familiar with emergency procedures and guide guests and employees when needed Collaborate with the broader experience and events teams and help cross-train colleagues Take initiative during slower periods by finding ways to add value What We're Looking For: High school diploma or equivalent 3+ years of experience in hospitality, hotels, restaurants, concierge, front desk, or a similar service environment Exceptional written and verbal communication skills Strong organization, time management, and multitasking abilities Proficiency with Microsoft Office and comfort learning new systems Working knowledge of office equipment such as copiers and printers Familiarity with shipping and receiving procedures A polished, professional appearance and attitude A reliable, upbeat, hardworking personality with a genuine service mindset Ability to work independently with minimal on-site supervision Physical Requirements: Ability to stand, walk, bend, kneel, or sit for extended periods Ability to frequently lift or move 40+ lbs and move packages using a wheeled cart (up to 60 lbs) Manual dexterity to operate standard office equipment Details: Schedule: Monday-Friday, 8:00 AM-5:00 PM Start Date: ASAP Parking: Covered parking provided You can use to collect and manage your references for free and share them with us or anyone else you choose. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early. #J-18808-Ljbffr Career Group