HC & Insurance Operations Processing Sr Rep

Position's General Duties and Tasks
•    Use multiple sources in researching the potential and calculating member accumulators.
•    Update Accumulator Application according to Standard Operating Procedure (SOP) 
•    Take up additional training/ new assignments or projects that may come up as per client needs.
•    Meet/ exceed required performance measures such as quality and productivity standards
•    Meet/ exceed process SLAs 
•    Successfully complete the required regulatory and compliance requirements such as the HIPAA.
•    Successfully complete all organizational and client training requirements 
•    Understand how work impacts results for their area as well as other processes.
•    Demonstrate knowledge of internal operations and develop relationships to facilitate workflow. 
•    Knowledge of related regulations and standards. 
•    Strong understanding of current processes and procedures and may identify opportunities for improvement. 

Requirements for this role include: 
•    High school Diploma or equivalent.
•    3+ years of healthcare experience
•    Very good Excel skills
•    5+ years of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, leverage internet search engines, and other web-based applications. 
•    5+ years of experience with the Microsoft Office suite that required daily usage of Outlook, Excel and Word.
•    Ability to type 40 WPM