Sr. Release Engineer & Administration Manager (Salesforce)

DescriptionWho We AreThrough our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 3 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement.We Take Care of Our PeopleAlong with competitive pay, as an employee of HCA, you are eligible for:· Medical, dental, and vision plans with no-cost and low-cost options· Annual employer HSA contribution· 401(k) matching and immediate vesting· Vehicle purchase and lease discounts, plus monthly vehicle allowances by job level:o Associate / Sr. Associate: $350o Manager / Sr. Manager: $600o Director: $800o Executive Director: $900o VP or Above: $1,000· 100% employer-paid life and disability insurance· No-cost health and wellbeing programs, including a gym benefit· Six weeks of paid parental leave· Paid Volunteer Time Off, plus a company donation to a charity of your choiceWhat to ExpectThe Sr. Release Engineer & Administration Manager (Salesforce) is responsible for owning the end-to-end Salesforce release lifecycle and core platform administration. This role serves as a technical expert and execution leader, ensuring reliable deployments, platform stability, and strong governance across a complex Salesforce ecosystem.What You Will Do1. DevOps & Release Management· Manage DevOps across multiple Salesforce orgs including:o Pipelines, environments, and promotion pathso User stories, commits, and deployment artifactso Automated validations, test level enforcement, and rollback strategies· Define and enforce branching and deployment strategies aligned with DevOps best practices.· Manage release cycles, including planned releases, hotfixes, emergency fixes, and freeze windows.· Ensure all deployments meet quality gates (test coverage, static code analysis, approvals.· Troubleshoot Copado deployment failures, conflicts, and metadata issues.· Partner with Copado support and Salesforce teams for upgrades, enhancements, and best practices.· Act as a senior technical advisor to Product, Development, QA, and Business teams on release feasibility and platform constraints.· Participate in design and planning discussions to influence solutions that align with release strategy and platform best practices.2. Salesforce Administration & Configuration Governance· Lead Salesforce administrative operations, including:o User provisioning, roles, profiles, permission setso Security controls, MFA, login IP relaxationso Audit logging, monitoring, and compliance support· Perform advanced Salesforce administration across applicable clouds (e.g., Sales Cloud, Service Cloud, Experience Cloud, Industry Clouds).· Design and maintain scalable configurations including objects, fields, automation, validation rules, flows, and security controls.· Coordinate Salesforce seasonal releases and mandatory platform updates.· Ensure compliance with enterprise security, audit, and data protection requirements.· Own operational runbooks and incident response for Salesforce production issues.· Support audits and internal controls by ensuring changes align with governance, security, and compliance requirements.3. Environment Strategy & Platform Stability· Own Salesforce environment strategy (Dev, SIT, UAT, Pre‑Prod, Prod).· Govern sandbox creation, refresh schedules, and data seeding strategies.· Manage forward and backward promotions using Copado while keeping multi orgs in sync.· Oversee production deployment users, access provisioning, and segregation of duties.· Ensure platform changes are deployed with minimal disruption and clear communication to stakeholders.4. Continuous Improvement & DevOps Optimization· Identify opportunities to improve release efficiency, automation, and reliability.· Evaluate and recommend Salesforce DevOps tools, processes, and best practices.· Establish and track operational metrics such as deployment success, defect escapes, and rollback· frequency.· Stay current on Salesforce seasonal releases, DevOps advancements, and platform changes.QualificationsWhat You Will Bring· Minimum 8 years progressive IT experience with 5+ years’ experience with the Salesforce platform and supporting enterprise-scale Salesforce implementations with multiple stakeholders.· Experience with Copado DevOps tool in an enterprise environment.· Bachelor’s degree in Information Systems, Computer Science, Engineering or related discipline.· Salesforce + Copado certification is a plus· Proven experience managing Salesforce releases using Copado DevOps tool across multiple teams and orgs.· Strong knowledge of:o Salesforce metadata and deployment dependencieso Copado pipelines, user stories, and quality gateso CI/CD concepts and release governance· Strong ability to analyze system requirements and design effective data solutions.· Strong troubleshooting skills with the ability to resolve complex release issues.· Exceptional attention to detail and quality.· Ability to work autonomously and in a team environment.· Excellent communication skills, with the ability to influence without authority.· Excellent interpersonal skills to successfully collaborate with cross functional departments.· Strong orientation toward results coupled with reputation for integrity, creativity and good judgment.· Must have the ability to challenge, when appropriate, existing practices.· Strong background in Agile delivery and enterprise governance.Work EnvironmentEmployees in this class are subject to extended periods of sitting, standing, and walking, vision to monitor and moderate noise levels. Work is performed in an at home and office environment.The posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location, and other business and organizational needs. Successful candidates may be hired anywhere in the salary range based on these factors. It is uncommon to hire candidates at or near the top of the range.California Privacy NoticeThis notice only applies to our applicants who reside in the State of California.The latest version of our Privacy Policy can be found here. This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 (“CCPA”). If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at View email address on click.appcast.io Field: IT ApplicationJob Type: RegularSchedule: Full-time