Business Office Coordinator

Job Description

Job Description

** Honeybee Homecare **

Position: Business Office Coordinator

Reports to: Regional Director of Operations

Revised: 09/23/2026

Job Summary ** : ** Coordinates daily business office operations for a private duty home care agency, supporting scheduling, client and caregiver communication, documentation, billing, and administrative processes. Serves as a key point of contact for clients, families, caregivers, and management while ensuring accurate records, timely communication, and efficient office operations.

Qualifications/Educational Requirements ** : **

1. High School Education, college preferred.

2. Business office experience preferred.

3. Health care experience preferred.

4. Excellent written and verbal communication skills.

5. Ability to handle multiple tasks simultaneously and meet deadlines.

6. Excellent organizational and time management skills.

Responsibilities/essential functions ** : ** The person in this position must be able to perform the following essential job functions with or without reasonable accommodation.

1. Plan, direct and control the billing, payroll and office support functions. *

2. Direct administrative services and operations for the agency including, but not limited to, billing, payroll, purchasing, communications systems, clerical support and mail services. *

3. Coordinate systems and procedures with medical records, data entry, claims review and personnel functions to ensure efficiency and accuracy in operations. *

4. Assists with hiring process for direct care staff.

5. Monitor systems, identify problem areas and develop and implement action plans.

6. Control, monitor and order office supplies. *

7. Demonstrate a desire to set and meet objectives and to find increasingly efficient ways to perform tasks.

8. Performs job in compliance with agency policies and procedures as well as community and professional standards. *

9. Communicates necessary information to management team to ensure coordination of services and activities.

Work Environment and Physical Requirements ** : ** The work environment and physical demands described here are representative of those required by an employee to perform to the essential functions of this job with or without reasonable accommodation.

Physical Elements

• Sufficient clarity of speech and hearing or other communication capabilities, to enable the employee to communicate effectively;
• Sufficient vision or other powers of observation, to enable the employee to review a wide variety of materials in electronic or hard copy form;
• Sufficient manual dexterity, to enable the employee to operate a personal computer, telephone, and other related equipment;
• Sufficient personal mobility and physical reflexes, to enable the employee to safely lift, move, or maneuver whatever may be necessary to successfully perform the duties of their position;
• Sufficient personal mobility and physical reflexes, to enable the employee to efficiently function in a general office environment and occasionally travel to a variety of field sites.

Environmental Elements

Employee works in an office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

Employee occasionally travels to a variety of field sites.

The above list reflects the essential functions and other job functions considered necessary for the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job, or assigned by supervisory personnel. This job description is used as a guide only and not inclusive of responsibilities and job duties.

By my signature, I acknowledge that I have read and understand this job description and its requirements and that I am expected to complete all duties as assigned. I understand the job functions may be altered from time to time.

Employee Print: ______________________________________________Date: _________________

Employee Signature: __________________________________________Date: _________________

Management Signature: ___________________________________Date: _________________

\nCompany Description

Honeybee Homecare is a licensed private duty homecare company. honeybee provides one on one personal care assistance, assistance with transportation & running errands throughout the Atlanta Metro and its surrounding countiies as well as cities throughout the state of Alabama

Company Description

Honeybee Homecare is a licensed private duty homecare company. honeybee provides one on one personal care assistance, assistance with transportation & running errands throughout the Atlanta Metro and its surrounding countiies as well as cities throughout the state of Alabama