Senior Desktop Support Technician
STI
STI in Richmond, VA is seeking a Sr Desktop Support Technician for a long-term, 100% on-site contract. You will handle phone/email/in-person queries, provide technical assistance for computer systems, hardware, and software, and train users and staff on troubleshooting and problem diagnosis. You will also write and edit troubleshooting documentation, gather customer feedback to improve training methods, run reports, and analyze common issues including VPN and networking problems. #J-18808-Ljbffr
Vacancy posted 5 hours ago
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