Retail Sales Associate

At Nespresso, we place people and specialty coffee at the heart of what we do. As part of our team, you'll be empowered to inspire, care, act, and innovate to reach your full potential and reimagine what coffee can be. As a certified B Corporation, we’re committed to driving our triple bottom line – People, Profit, and Planet – by delivering an exceptional coffee experience that elevates our community, suppliers, farmers, and each other, channeling our growth‑minded spirit to set new standards in global coffee culture. Quality, sustainability, diversity, and inclusion are core to who we are and critical to our vision of driving positive change. Through our factories, boutiques, and office locations, Nespresso careers are brimming with best‑in‑class opportunities for your development and growth. Job Summary Boutique Coffee Specialist/Sales Associate – the welcoming face of our retail boutique, guiding customers, providing an inviting experience that goes beyond selling coffee, helping them discover their perfect coffee match, and creating unforgettable moments with Nespresso. What You’ll Be Doing Brand Advocate: share our mission and values in sustainability and recycling, contributing to positive change through the power of coffee. Customer Obsessed: have a heart for hospitality and working with people. Greet and Engage: create a memorable experience for customers, making them feel valued and eager to return. Listen and Learn: understand the customer’s needs and recommend personalized coffee and machine solutions. Product Knowledge and Promotions: offer complimentary coffee tastings and display your coffee and product knowledge to build our customer base and sales. Team Collaboration and Respect: proactively support and collaborate with team members to create a cohesive and successful work environment. Operations and Safety: maintain our elegant boutique environment, assist with shipments, arrange eye‑catching displays, keep the coffee wall stocked, and ensure cleanliness. Training and Learning: undergo a training period that sets you up for success well beyond your first day. What You’ll Bring Inherently a people person who thrives in a customer service environment. Enjoy working in a fast‑paced environment, thinking on your feet and adaptable to change. Be punctual and available to work open and closing shifts, weekends, and holidays. Have patience for day‑to‑day challenges and be resourceful in troubleshooting on the spot. What’s in It for You Competitive pay – plus quarterly bonuses for achieving team sales and service goals. Coffee expertise – learn all about coffee and become a coffee expert. Caring culture – a supportive and collaborative team environment, participation in DE&I resource groups, and a warm, welcoming workplace. Growth and development – opportunities to build a career that aligns with who you are, supported in personal development and empowered to take ownership of your career journey. Purposeful work – as a B‑Corp, enjoy work that makes a positive impact for humans and our planet. Performance‑based incentives and a total rewards package, including a free Nespresso machine and coffee product allowance, 401(k) with company match, educational reimbursement, health and mental wellness programs, commuter benefits, pet adoption reimbursement, employee recognition program, and discounts at over 2,000 companies. Approximate hourly pay: $21.30. This part‑time position requires full weekend availability and flexible weekday availability. Final compensation may vary based on knowledge, skills, abilities, and geographic location. It is our business imperative to remain a very inclusive workplace. To our veterans and separated service members, we recognize the skills gained while serving our country and invite you to apply. We also welcome individuals with disabilities and offer accommodations during recruitment and employment. Nestlé Nespresso USA is an equal employment opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other characteristic protected by applicable law. This position is not eligible for visa sponsorship. Review our applicant privacy notice before applying at #J-18808-Ljbffr