Office Assistant

Schedule: Monday – Friday, 8:00 AM – 4:30 PM Type: Full-Time Position Overview Aqua Science is seeking a dependable and organized Office Assistant to support daily administrative operations in our chemical manufacturing and distribution business. This role is responsible for assisting with customer orders, maintaining records, supporting office operations, and helping ensure the business runs smoothly day-to-day. The ideal candidate is detail-oriented, professional, and comfortable handling a variety of tasks in a fast-paced environment. Key Responsibilities Accurately enter and process customer orders into the company ERP/order management system. Review orders for completeness, pricing accuracy, shipping instructions, and required documentation. Generate invoices, process billing transactions, and assist with resolving billing discrepancies. Coordinate with sales, warehouse, and shipping teams to ensure timely and accurate order fulfillment. Communicate with customers regarding order confirmations, shipping updates, backorders, and delivery status. Assist with accounts receivable support, including invoice research and payment inquiries. Monitor open orders and follow up on outstanding issues to ensure timely completion. Assist with inventory-related administrative tasks and coordinate information between purchasing, warehouse, and customer service. Other administrative duties as assigned Qualifications High school diploma or equivalent. Strong organizational and communication skills. Proficiency with Microsoft Office (Outlook, Word, Excel). Ability to manage multiple priorities and maintain attention to detail. Strong data entry and administrative skills. Dependable attendance and professional work ethic. Preferred Experience Previous office, administrative, customer service, or order entry experience. Experience in manufacturing, distribution, logistics, chemical, industrial, or related industries is a plus. Familiarity with ERP, inventory, or business management software is helpful but not required. What We're Looking For Organized and detail-oriented Reliable and self‑motivated Positive, team‑first attitude Strong problem‑solving skills Willingness to learn and assist wherever needed Competitive pay based on experience Paid holidays and PTO Opportunity for growth within a family‑owned company #J-18808-Ljbffr