Sr. Operations Specialist

Title Operations Manager 3 Client Fortune 50 Company Location Atlanta, GA Schedule Monday – Friday, Onsite 8:30 AM – 5:00 PM Type Full-time, Ongoing W2, 9-Month Contract New Role & Likely Extensions Pay Rate $32/hour, with overtime pay and a half Benefits Medical, Dental, Vision, 401(k), Life Insurance, Disability, Holidays Off but Unpaid, 1 Week of PTO Summary Our client is seeking an Operations Manager 3 to support daily operations and customer execution activities within a fast-paced, enterprise environment. This role is ideal for a highly organized, detail-oriented professional who excels at task coordination, customer communication, and problem-solving in situations where direction or next steps may not be clearly defined. The Operations Manager will support single-family builder operations nationwide, ensuring schedules, follow-ups, and open items are tracked through to completion while maintaining strong communication with both internal stakeholders and customers. This is a great opportunity to gain exposure to large-scale operational workflows, support cross-functional execution, and contribute to continuous improvement initiatives within builder and operations support teams. Key Responsibilities Operations & Task Coordination Track and coordinate completion of open tasks across construction and builder-related operations Manage daily task lists, follow-ups, and execution timelines Drive open items to resolution by coordinating across cross-functional teams Support execution of day-to-day operational activities for builder operations Customer Communication & Escalation Support Coordinate resolution of customer escalations Communicate updates clearly and professionally to customers and internal teams Ensure consistent, accurate, and timely communication throughout issue resolution Operational Analysis & Continuous Improvement Analyze opportunities for improvement in daily operations Support operational analysis and improvement initiatives Assist with documentation of processes, issues, and recommendations Additional Support Support additional team and operational needs as they arise Required Education & Experience Bachelor’s degree preferred 4–5 years of experience, preferably in customer-facing or operational roles Required Skills & Qualifications Strong ability to stay organized and manage extensive task lists through completion Proven problem-solving skills, including ability to work with limited direction Clear, professional written and verbal communication skills Ability to manage competing priorities in a fast-paced environment Strong attention to detail and operational follow-through Proficiency in Microsoft Excel, PowerPoint, and Word Ability to document processes and translate data into actionable information Highly reliable, punctual, and consistent in attendance Collaborative and effective in building cross-functional relationships #J-18808-Ljbffr