Sales Support Analyst

Sales Support Analyst

Location: Jacksonville, FL

Employment Type: Direct Hire

Work Arrangement: 100% Onsite

About the Opportunity

Vaco has a great opportunity for a Sales Support Analyst in Jacksonville, Florida. This role partners closely with e-commerce sales teams supporting major online retail accounts and combines data analysis, inventory planning, forecasting, reporting, and e-commerce operations .

The ideal candidate is analytical, highly organized, and comfortable working with large amounts of data to identify trends, solve problems, and support sales growth.

Key Responsibilities

Sales Analysis & Reporting

• Analyze sales, inventory, profitability, pricing, traffic, product availability, and performance trends
• Prepare recurring and ad hoc reports to support sales and business decisions
• Identify trends and opportunities across key e-commerce accounts
• Provide data and analysis to support planning and budgeting

Inventory & Forecasting

• Monitor inventory levels and support replenishment planning
• Track aging inventory and identify potential issues
• Maintain and update demand forecasts based on sales trends, promotions, product launches, and discontinuations
• Analyze variances and recommend forecast adjustments

E-Commerce & Product Support

• Support new product and item setup across online retail platforms
• Maintain accurate pricing, packaging, specifications, and product information
• Assist with digital product content and data synchronization
• Troubleshoot catalog, listing, and platform discrepancies

Promotions & Sales Support

• Analyze promotional performance and identify opportunities for improvement
• Support execution of sales initiatives and promotional programs
• Partner with internal teams to resolve customer and platform-related issues
• Assist with cross-functional projects and key sales initiatives

Qualifications

• Bachelor's degree required
• Up to 5 years of relevant experience
• Experience within e-commerce, consumer products, sales operations, business analytics, inventory planning, or a related environment
• Strong analytical and problem-solving skills
• Excellent attention to detail and accuracy
• Strong organizational and time-management skills
• Ability to analyze data and translate findings into actionable business insights
• Strong written and verbal communication skills
• Ability to collaborate effectively across sales, operations, inventory, and other departments

Ideal Candidate

The ideal candidate enjoys working at the intersection of sales, data, e-commerce, and operations . They should be comfortable digging into reports, identifying trends, troubleshooting discrepancies, and using data to help the sales team make better decisions.

This is a great opportunity for someone with early-career experience in e-commerce analytics, sales operations, demand planning, inventory analysis, or consumer products who wants broader exposure to major online retail accounts.

Work Environment

• 100% onsite in Jacksonville
• Direct-hire opportunity
• Fast-paced, data-driven environment
• Significant interaction with e-commerce sales and cross-functional teams
• Exposure to inventory planning, forecasting, promotions, digital content, and online retail operations

Vaco/Highspring Disclaimer

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.

Unless otherwise noted in the job description, the position Vaco/Highspring is filling is occupied. Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you agree to be included in our talent pool for future hiring for similarly qualified positions.

Submissions to this position are subject to the use of AI to perform preliminary candidate screenings focused on ensuring minimum job requirements are satisfied. Further assessment beyond this initial phase will be conducted by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.
By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions.


EEO Notice


Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.


Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact View email address on click.appcast.io .


Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal .

Representation Notice


By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly).

Privacy Notice


Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies.

• California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here .
• Virginia residents may access our state specific policies here .
• Residents of all other states may access our policies here .
• Canadian residents may access our policies in English here and in French here .
• Residents of countries governed by GDPR may access our policies here .

Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here ( ). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring.

Pay Transparency Notice


Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

• the individual's skill sets, experience and training;
• licensure and certification requirements;
• office location and other geographic considerations;
• other business and organizational needs.

With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.