Surgical Clinical Specialist
Medtronic
We anticipate the application window for this opening will close on - 30 Oct 2026
Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain restore health and extend life. Our 95000 employees work across more than 150 countries to put patients first developing innovative medical technologies that improve the lives of 72 million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose growth and impact.
A Day in the Life
Careers that Change Lives
Bring your sales talents to a leader in medical technology and healthcare solutions. Rooted in our long history of mission-driven innovation our medical technologies open doors. We support your growth with the training mentorship and guidance you need toownyour future success. Join us for a career in sales that changes lives.
A Day in the Life
TheSurgicalOnsite Specialist(SOS)is responsible forprovidingcasesupportandcustomersupport training and education and solutionimplementationassistanceacrossalignedSurgical Centers of Therapy (COTs). This role ensures seamless productutilizationbyassistingwith on-site procedures addressing customer inquiries performing equipment upgrades and maintenance and leading training initiatives for physicians and staffwithin an assigned account alignment and in partnership with the Surgical Account Manager (SAM). TheSurgicalOnsite Specialist plays a critical role in lead generation sales support and market expansion efforts contributing directly to the organizations growth and success.
Territory: Columbus OH
JobResponsibilities
CustomerSupport
- Provide real-time proceduralassistancefor Surgical COTswithin aligned territory.
- Offer technicalexpertiseand troubleshooting support to ensure successful product usage.
- Serve as a trusted resource for physicians and surgical teams in the OR.
Customer Engagement & Communication
- Act asaprimary point of contact for customer inquiries during on-site procedures.
- Ensure clear and effective communication between customers andcolleagues.
- Identifyand reportconcerns andopportunitiesto aligned Surgical Account Manager (SAM).
Equipment Upgrades & Maintenance
- Perform equipment and software upgrades asrequired.
- Conductequipmentfleetaudits to ensureoptimalproduct performance and compliance.
Training & Education
- Lead in-service training sessions for physicians residents and surgical staff on surgical product applications.
- Support Resident LabsMedEdcourses RPEs (Regional Peer Education) and Continuing Education (CE) programs.
Sales & Implementation Support
- Assist Surgical Account Manager(SAM)and Specialists with product trials implementation and conversion initiatives.
- Provide on-site support for regional conversions and product adoption strategies.
Inventory Management
- Maintainaccuratetracking and availability of surgical products for smooth procedure execution.
- Ensure inventory levels meet customer and operational needs.
Success Metrics:
- Achieve/exceedsales objectivesby driving productutilizationand customer engagement.
- Secure base business and expand new accounts through effective procedural support.
- Generate and track leads in SFDC () to fuel growth and business expansion.
- Product Portfolio Alignment:
- Stapling
- Energy
- Access & Instrumentation (A&I)
- OR Safety
- Wound Closure
- GYN & Hernia
Responsibilities may include thefollowingand other duties may be assigned.
Required Qualifications:
- Bachelors degree
- Minimum of1 year of required experience
- Field-based role that requiresapproximately25% travel
Preferred Qualifications:
- 1 year of clinical experience in the OR
- B2B sales experience
- Excellent communication and interpersonal skills
- Relevant clinical or hospital experience
- Strong Computer Skills (Microsoft Office PowerPointMS Teams)
- Strong drive for results; Action orientated; Strong work ethic and career ambition; Ability to develop and present complex product demonstrations.
- A valid drivers license issued in one of the 50 States with a clean driving record isrequired.
- The ability to travelup to50%whennecessary which will include overnight and/or weekends asrequired.
Physical Job Requirements
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job the employeeis regularly required tobe independently mobile.
- The employeeis also required tointeract with a computer and communicate with peers and co-workersvia a variety of media including telephone email instantmessageand in-person
For Baccalaureate degrees earned outside of the United States a degree that satisfies the requirements of 8 C.F.R. 214.2(h)(4)(iii)(A) is required.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
U.S. Work Authorization & Sponsorship
At Medtronic we are committed to fostering an environment where employees can thrive and make a meaningful alignment with our enterprise-wide workforce planning approach U.S. work authorization sponsorship (H-1B TN J etc.) is offered exclusively for Principal-level roles and above where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.
Recruitment Fraud Alert
We are aware of phishing scams targeting job seekers. Please keep the following in mind:
Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @ email addresses.
Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.
If you receive a suspicious message claiming to be from Medtronic do not respond click links or open attachments.
If you have any questions concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic please contact us immediately at .
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits resources and competitive compensation plans designed to support you at every career and life stage.
The following benefits and additional compensation are available to those regular employees who work 20 hours per week: Health Dental and vision insurance Health Savings Account Healthcare Flexible Spending Account Life insurance Long-term disability leave Dependent daycare spending account Tuition assistance/reimbursement and Simple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees: Incentive plans 401(k) plan plus employer contribution and match Short-term disability Paid time off Paid holidays Employee Stock Purchase Plan Employee Assistance Program Non-qualified Retirement Plan Supplement (subject to IRS earning minimums) and Capital Accumulation Plan (available to Vice Presidents and above or subject to IRS earning minimums).
Regular employees are those who are not temporary such as interns. Temporary employees are eligible for paid sick time as required under applicable state law and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
Further details are available at the link below:
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local addition Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
If you are applying to perform work for Medtronic Inc. (Medtronic) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Required Experience:
IC
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