General Manager-203100
ESA Management, LLC
Job Description
POSITION PURPOSE AND SUMMARY Responsible for the overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive associate satisfaction, meeting financial goals, and upholding the property's reputation while maintaining company brand standards. Additionally, this role provides leadership to the property associates, ensuring that the hotel is viewed as an exceptional workplace. Watch A Day in the Life video for General Manager MAJOR / KEY JOB DUTIES Demonstrates and promotes 100% commitment to providing the best possible experience for our guests Ensures that all guest related issues are resolved in a manner consistent with the company's goals and objectives Ensures rooms are Guest Ready, including adhering to the highest cleanliness standards; maintaining public areas and grounds in excellent condition; and completing the Green Shield program on schedule and meeting or exceeding brand standards. Completes daily room and Guest Ready room inspections. Manages ESA Brand Standards and processes while pursuing continuous improvement. Ensures the proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed. Onboards and trains new associates to include Best Day Ever and Extended Stay University training course compliance. Drives positive work environment through teamwork, leading by example with energy, enthusiasm and recognition. Partners with District Manager to generate optimal associate performance including coaching, counseling and enforcement of company policies in a consistent and fair manner. Conducts daily team meetings to communicate/discuss company updates and areas of particular hotel needs to improve performance on daily deliverables. Provides team members with the necessary tools and supplies to perform their jobs. Maintains appropriate PAR levels through Daily Visual Management to prep for weekly or monthly order cycle, including timely receipt of purchase orders. Ensures purchases made are within budget and by approved vendors Efficiently manages rooms to keep all guest rooms in service. Effectively manages and controls labor expenses by approving Daily Punches timely and utilizes the Productivity report to monitor and adjust accordingly to align with company labor standards. Responsible for cash management including collection of in-house guest balances. Responsible for ensuring all Corporate Lodging procedures are in place to collect payment timely. Ensures quality lead generation quotas are achieved through making sure GSR's collect company names from guests at check-in, mining in-house leads and in-house account maintenance, competitive set surveillance and overall market awareness including new supply and new potential business opportunities. Upholds and enforces ESA standards and policy compliance at the hotel level. Ensures bank deposits are completed in accordance with company policy Completes competitive surveillance (Sales Drive Bys) OTHER DUTIES Reviews in-house rates. Adheres to federal, state and local employment related laws and regulations. Performs duties in all aspects of hotel operations as needed Directly manages an Assistant General Manager / Team Leader. Actively reviews and monitors guest experience and social media websites to ensure timely and appropriate responses to postings and address issues. BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Medical Insurance Dental Insurance Vision Insurance Health Care and Dependent Care Flexible Spending Accounts Employer Paid Basic Life and AD&D Insurance Employer Paid Long Term Disability Optional Employee Paid - Voluntary Benefits Short-Term Disability Buy-Up Long-Term Disability Supplemental Life Insurance Dependent Life Insurance 401(k) Savings Plan Paid Time Off Employee Assistance Program (EAP) Employee Perks Program offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Requirements
MINIMUM QUALIFICATIONS Minimum three years related hospitality management (or related field) experience required; Customer experience required. Must have a valid driver's license and successfully pass a motor vehicle check. PREFERRED QUALIFICATIONS
75,000
POSITION PURPOSE AND SUMMARY Responsible for the overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive associate satisfaction, meeting financial goals, and upholding the property's reputation while maintaining company brand standards. Additionally, this role provides leadership to the property associates, ensuring that the hotel is viewed as an exceptional workplace. Watch A Day in the Life video for General Manager MAJOR / KEY JOB DUTIES Demonstrates and promotes 100% commitment to providing the best possible experience for our guests Ensures that all guest related issues are resolved in a manner consistent with the company's goals and objectives Ensures rooms are Guest Ready, including adhering to the highest cleanliness standards; maintaining public areas and grounds in excellent condition; and completing the Green Shield program on schedule and meeting or exceeding brand standards. Completes daily room and Guest Ready room inspections. Manages ESA Brand Standards and processes while pursuing continuous improvement. Ensures the proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed. Onboards and trains new associates to include Best Day Ever and Extended Stay University training course compliance. Drives positive work environment through teamwork, leading by example with energy, enthusiasm and recognition. Partners with District Manager to generate optimal associate performance including coaching, counseling and enforcement of company policies in a consistent and fair manner. Conducts daily team meetings to communicate/discuss company updates and areas of particular hotel needs to improve performance on daily deliverables. Provides team members with the necessary tools and supplies to perform their jobs. Maintains appropriate PAR levels through Daily Visual Management to prep for weekly or monthly order cycle, including timely receipt of purchase orders. Ensures purchases made are within budget and by approved vendors Efficiently manages rooms to keep all guest rooms in service. Effectively manages and controls labor expenses by approving Daily Punches timely and utilizes the Productivity report to monitor and adjust accordingly to align with company labor standards. Responsible for cash management including collection of in-house guest balances. Responsible for ensuring all Corporate Lodging procedures are in place to collect payment timely. Ensures quality lead generation quotas are achieved through making sure GSR's collect company names from guests at check-in, mining in-house leads and in-house account maintenance, competitive set surveillance and overall market awareness including new supply and new potential business opportunities. Upholds and enforces ESA standards and policy compliance at the hotel level. Ensures bank deposits are completed in accordance with company policy Completes competitive surveillance (Sales Drive Bys) OTHER DUTIES Reviews in-house rates. Adheres to federal, state and local employment related laws and regulations. Performs duties in all aspects of hotel operations as needed Directly manages an Assistant General Manager / Team Leader. Actively reviews and monitors guest experience and social media websites to ensure timely and appropriate responses to postings and address issues. BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Medical Insurance Dental Insurance Vision Insurance Health Care and Dependent Care Flexible Spending Accounts Employer Paid Basic Life and AD&D Insurance Employer Paid Long Term Disability Optional Employee Paid - Voluntary Benefits Short-Term Disability Buy-Up Long-Term Disability Supplemental Life Insurance Dependent Life Insurance 401(k) Savings Plan Paid Time Off Employee Assistance Program (EAP) Employee Perks Program offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Requirements
MINIMUM QUALIFICATIONS Minimum three years related hospitality management (or related field) experience required; Customer experience required. Must have a valid driver's license and successfully pass a motor vehicle check. PREFERRED QUALIFICATIONS
- 2-year degree highly preferred
- Basic knowledge of computers and software including ability to use e-mail, word processing, and spreadsheet software
- Ability to organize multiple projects; manage and prioritize multiple tasks and meet deadlines
- Ability to manage and direct a staff to perform daily job tasks
- Conversational or proficient in Spanish
- Frequently works in outside weather conditions and may be frequently exposed to wet and/or humid conditions. associate
- Occasionally works near moving mechanical parts and may be occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.
- Typically, moderate noise level in the work environment.
- Associate Frequently required to travel within the local community. Infrequent travel from one city to another is required, which may necessitate air travel.
- Occasionally push, pull, lift and/or move up to 25 pounds.
- Read, write and speak English and comprehends basic instructions.
- Write in an effective and grammatically correct manner to generate effective short correspondence and memos.
- Present information in one-on-one and small group situations to customers, clients, and associate
- Communicate professionally with guests, associates, supervisors, and others as required for optimum operation of the property
- Conversational Spanish would be beneficial
75,000
Vacancy posted 8 hours ago
Similar jobs that could be interesting for youBased on the General Manager-203100 in Lakeside, CA vacancy
- ...success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive... ...as an exceptional workplace. Watch A Day in the Life video for General Manager MAJOR / KEY JOB DUTIES Demonstrates and promotes 100%...SuggestedWeekly payMinimum wageTemporary workLocal areaFlexible hours
ESA Management, LLC
Santee, CA8 hours ago - ...Job Summary The Assistant General Manager is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives focused on business revenues, guest and associate satisfaction and efficient...SuggestedFull timeNight shiftAfternoon shift
Courtyard by Marriott El Cajon
El Cajon, CA3 days ago $20 - $22 per hour
...Job Title: Assistant General Manager Location: 539 N 2nd StEl Cajon, CA 92021 Compensation: $20.00 - $22.00 Worker Type: Employee Time Type: Full time Job Description: Embark on a rewarding career journey with us today as an Assistant...SuggestedFull timeFlexible hoursJiffy Lube
El Cajon, CA5 days ago- ...Ontario Trillium Foundation is seeking a District Manager to oversee a portfolio of quick-service restaurants in California. This role focuses on driving profitable growth, managing P&L performance, and coaching restaurant teams to improve performance in a fast-paced environment...SuggestedLocal area
Ontario Trillium Foundation
El Cajon, CA2 days ago - ...KFC Restaurant General Manager At KFC, we're building more than just restaurants-we're building careers, communities, and future leaders. As a Restaurant General Manager (RGM), you're not just running a restaurant-you're running a business, leading a team, and shaping...SuggestedLocal areaShift work
KFC
Lakeside, CA4 days ago - ...At Nothing Bundt Cakes , the General Manager keeps the atmosphere upbeat and the sweets coming. Every day is delicious and satisfying. The General Manager directs the team and day-to-day operation, which includes all aspects of the guest experience, cake production, brand...Work experience placementAfternoon shiftEarly shift
Nothing Bundt Cakes
Santee, CA2 days ago $198.8k - $303.71k
...Overview To support our growing business, Sharp Electronics is looking for a General Manager to increase sales in our Business Systems division. This role is based in our San Diego sales office and will also oversee our Arizona and New Mexico sales operations. The General...Work at officeLocal areaFlexible hoursSharp Business USA
Santee, CA1 day ago- ...General Manager SQUEEZE THE DAY - Are you ready for a Whirl Class Job at Jamba? Why go to work when you can come to Jamba! If you are an energetic and ambitious individual looking for a career with an organization that can give you the attention, success and career...Work at officeShift workAfternoon shift
Jamba
Santee, CA2 days ago $73k
...(eligible for bonuses & overtime) - Depending on Experience & Location. What We Want- Amazing Managers that can inspire their teams : Supporting the General Manager with daily operations of the restaurant ensuring compliance with company standards Ensuring...Casual workLocal areaUrbane Cafe
El Cajon, CA4 days ago- ...Akash Management Assistant Manager The Assistant Manager serves as the General Manager in Training, supporting the General Manager in maximizing sales and profits, directing and supervising shift activities, making sound business decisions, and ensuring a high-quality...Full timeFlexible hoursShift workWeekend work
Wingstop
El Cajon, CA4 days ago $65k - $68k
...General Manager El Cajon, CA 92021 Full Time Overview A well established quick service restaurant brand is seeking a General Manager to lead operations at a high volume location in El Cajon. This role is responsible for overseeing all...Full timeAll shiftsGecko Hospitality
El Cajon, CA3 days ago$53k - $62k
...A renowned fast-food chain in Poway, California is seeking a Restaurant General Manager who will oversee a multi-million dollar establishment. The ideal candidate will possess leadership qualities, a passion for customer service, and a drive for team success. This full...Full timeKentucky Fried Chicken KFC
Poway, CA2 days ago- ...A leading restaurant group in La Mesa, California, seeks a General Manager to oversee operations at a Wendy's restaurant. Responsibilities include managing staff, achieving sales goals, and ensuring compliance with company policies and regulations. Ideal candidates should...
WKS Restaurant Group
La Mesa, CA2 days ago $17.25 - $23.75 per hour
...welfare groups nationwide and have helped find homes for approximately 7 million animals through in-store adoption events. As a General Manager, you bring this purpose to life by leading a high-performing Pet Care Center that puts pets first, inspires partners, delights...Hourly payMinimum wageFull timeLocal areaFlexible hoursNight shiftAfternoon shiftPetco
Lemon Grove, CA1 day ago$73k
...________________________________________ What We're Looking For Amazing managers who lead by example and inspire the people around them. In this role, you'll: Partner with the General Manager on daily operations and uphold our company standards Create a positive...Casual workLocal area$350k - $400k
...General Manager- Poway Honda in Poway, CA at Sonic Automotive Job Type: Customer Service Experience: Associate About Company Description At a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and...Work at officeImmediate startSonic Automotive
Poway, CA2 days ago$17.25 - $23.75 per hour
...groups nationwide and have helped find homes for approximately 7 million animals through in-store adoption events. As a General Manager , you bring this purpose to life by leading a high-performing Pet Care Center that puts pets first, inspires partners, delights...Hourly payMinimum wageFull timeLocal areaFlexible hoursNight shiftAfternoon shiftPetco
Lemon Grove, CA1 day ago- ...responsible for executing the restaurant plan, by achieving sales and profits goals and providing excellent Guest and Team service. The General Manager will manage the overall restaurant to ensure we are 1st Choice for our Guests and Employees. HOW YOU MAKE A DIFFERENCE...Work at officeFlexible hoursShift work
Rally's
La Mesa, CA1 day ago $110k - $120k
...Service Center La Mesa JOB SUMMARY Caliber Collision has an immediate job opening for a Collision General Manager to perform all-purpose duties, which may include, but is not limited to the overall operation of their center, including risk management, teammate...Weekly payImmediate startCaliber Collision Centers
La Mesa, CA2 days ago- ...General Manager The General Manager holds the responsibility of executing the store operations playbook flawlessly, aiming to achieve the store's defined objectives. This role carries substantial influence over the company's revenue and significantly contributes to...Work at officeLocal area
MobilityWorks
La Mesa, CA3 days ago $20 - $30 per hour
...A leading fast food restaurant in La Mesa, California, seeks an experienced General Manager to oversee restaurant operations. Responsibilities include managing sales and profit goals, ensuring compliance with company policies, and leading staff training and development...Hourly payWKS Restaurant Group
La Mesa, CA3 days ago$22.5 - $31 per hour
...Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer...Hourly payFull timeWork experience placementLocal areaFlexible hoursAfternoon shiftWalgreens Boots Alliance
El Cajon, CA1 day ago- ...Job Description Job Description Job Posting: Jamba General Manager Company: Fresh Dining Concepts (FDC) About the Role Fresh Dining Concepts (FDC) is seeking experienced, driven, and people-focused Jamba General Managers to lead our stores and deliver exceptional...Hourly payWork at officeShift workNight shiftWeekend work
$18.4 - $18.9 per hour
...continuous learning opportunities and development for our teams. General Purpose The Area Supervisor is a member of the Store Leadership... ...and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing...Work at officeLocal areaImmediate startWeekend workAfternoon shiftRoss Stores, Inc.
Lakeside, CA4 days ago- ...Our management company has been doing business in San Diego for 45 years and we have many employees that have been with us since the beginning. We would like to add the right candidate to our team! We are seeking a highly motivated and dynamic individual with strong...Local areaShift work
McDonald's
Santee, CA2 days ago - ...About the Role The District Manager is the multi-unit operator responsible for delivering profitable growth, brand execution, and people... ..., staffing analysis, and brand audits. Review performance with General Managers and store teams, set clear action plans, and follow up...Seasonal workLocal area
Dunkin' - Franchisee Of Dunkin Donuts
El Cajon, CA4 days ago $80k
...About this Role: As a Facility Service Manager at CGP Maintenance & Construction Services, Inc., you will oversee the operational... ...wood), drywall, FRP, ceiling grid, ceramic tile, cabinetry, and general finish work, restaurant equipment Commercial building code...For subcontractorWork at officeLocal areaFlexible hoursCGP Maintenance and Construction Services, Inc
Santee, CA4 days ago$32 - $45 per hour
...foundational members of our legal function and work directly with our General Counsel on a broad range of legal, governance, compliance,... ...matters. If you enjoy solving problems, building processes, managing multiple priorities, and making a meaningful impact across an organization...Hourly payFull timeContract workWork at officeSoapy Joe's Car Wash
Santee, CA3 days ago$71k
...Pay range: 71k - $$$ D.O.E We are looking for a talented leader to lead our El Cajon, CA Landscape Materials team as Branch Manager to assign and direct all work performed in the branch and to supervise all areas of operation. You will manage staff, foster a...Temporary workLocal areaEwing Outdoor Supply
El Cajon, CA2 days ago- ...A leading HVAC distribution company is seeking a Branch Manager for its El Cajon location. The successful candidate will oversee daily branch operations, ensure profitability, and foster a positive work environment. This role demands strong leadership and exceptional customer...Monday to Friday
R E Michel CO
El Cajon, CA2 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to General Manager-203100. Be the first to apply!
