Call Center Rep. at BJC HealthCare Saint Peters, MO

Job Overview Call Center Representative at Barnes‑Jewish St. Peters Hospital (Saint Peters, Missouri). Location: Saint Peters, Missouri. Pay: $17.50–$23.88 per hour. Full‑time. Responsible for handling all incoming calls to the hospital, including calling emergency code on the intercom and sending out emergency alerts. Schedule Nights, rotating: Week1: Sun & Mon 8PM‑8AM, Tue 11:30PM‑7:30AM, Sat 8PM‑8AM. Week2: Wed, Thu, Sat 8PM‑8AM. Responsibilities Answers and directs all inquiries from patients, visitors, physicians and staff to appropriate locations using an online database and printed directories. Answers incoming calls according to department guidelines. Provides paging service. Provides clerical duties, organizes and maintains records. Ensures customers receive exceptional service through consistent performance, answering, directing and paging according to the customers request. Qualifications Education: High School Diploma or GED. Experience: Less than 2 years. Preferred 2‑5 years. Supervisor Experience: No experience. Benefits Comprehensive medical, dental, vision, life insurance, and legal services available first day of the month after hire date. Disability insurance* paid for by BJC. Annual 4% BJC Automatic Retirement Contribution. 401(k) plan with BJC match. Tuition Assistance available on first day. BJC Institute for Learning and Development. Health Care and Dependent Care Flexible Spending Accounts. Paid Time Off benefit combines vacation, sick days, holidays and personal time. Adoption assistance. *Not all benefits apply to all jobs. Equal Opportunity Employer. #J-18808-Ljbffr BJC HealthCare