Maintenance Supervisor (Elux at McQueen)

Job Description

Job Description

Description:

At Mark-Taylor, we believe our success starts with our people. For over 40 years, we’ve built and managed Arizona’s most beautiful apartment communities while fostering a culture centered on people, excellence and growth.

We are proud to be recognized as Ranking Arizona’s #1 Multifamily Builder and Manager, a Best Place to work in Multifamily, and a Healthiest Employer by the Phoenix Business Journal, and more.

Our communities are growing and so are our teams! We’re hiring a Manager of Facilities and Service (Maintenance Supervisor) at Elux at McQueen in Chandler, AZ. In this role, you will help keep our communities running smoothly by handling maintenance repairs and contributing to the upkeep of the community, while providing the five-star service that makes Mark-Taylor communities feel like home.

Why You’ll Love working at Mark-Taylor

• Employee rent discounts.*
• Access to all Mark-Taylor amenities.
• Employee appreciation events. 
• Opportunities for career growth. 
• 401(k) with robust company match.**
• Paid time off, sick time, holidays, and volunteer time.**
• Comprehensive Medical, Dental, and Vision benefits.**

Compensation:

• The anticipated base pay range for this position is $31.00/hr - $32.00/hr
• All service team members who participate in the on-call rotation receive an additional $3.00/hour incentive for all hours worked while on-call. 
• Additional hourly pay for EPA, CPO, and OSHA certifications.***

Requirements:

• 2+ years of multifamily maintenance supervisory experience is required. 
• Strong knowledge of electrical systems, pool maintenance, and general apartment maintenance.
• Ability to effectively resolve resident maintenance needs while providing a high level of customer service.
• Strong communication skills with the ability to effectively lead and collaborate with team members, residents, and vendors.
• Strong attention to detail with a commitment to maintaining the community at high standards on a daily basis.
• Self-motivated and able to take initiative, prioritize responsibilities, and work independently.
• Strong problem-solving and troubleshooting skills with the ability to address maintenance issues efficiently.
• Ability to manage work orders, preventative maintenance, turns, and daily maintenance priorities.
• Basic computer skills with experience using maintenance or property management software preferred.
• EPA, HVAC, CPO, or other industry-specific certifications preferred.
• A basic understanding of written and verbal English.

In This Role You Will:

• Serve as the leader for the team of Service Technicians, Facilities Technicians, and Housekeepers.
• Oversee and execute the hands-on maintenance duties necessary to maintain and enhance the value of the community. 
• Perform consistent inspections, diagnosing problems, and making necessary repairs in areas such as HVAC, electrical, plumbing, pool, flooring, carpentry, dry walling, appliances, and exterior structures. 
• Manage the daily inventory of apartment homes in order to support leasing efforts, including managing the Make-Ready, Turn Board.
• Schedule contractors and vendors as needed.
• Inspect the property for safety hazards that may pose a liability and correct the hazards.
• Share rotating on-call duty with service team members and readily available to go the property after hours if needed and in uniform/badge. 
• Complete Weekly Service Report in a timely manner.
• Adhere to Mark-Taylor safety protocols, programs, policies and procedures.
• Participate in training classes.
• Train and mentor Service Technician and Facilities Technicians.
• Keep accurate records regarding preventative maintenance, work orders, inspections, inventories, pool chemical logs, make-ready and turn units.
• Maintain excellent customer service and positive rapport with all residents and team members.
• Capital project oversight, bidding, and execution.

Mark-Taylor is an equal opportunity employer and a drug-free workplace. All our employees undergo pre-employment screening which includes drug testing.

*Housing discounts are subject to availability at each community. 

**Benefits offered for full-time employees.

***Team members are eligible for additional certification pay 90-days from hire. Additional requirements may apply to some certifications before the certification pay is obtained.