Level 3 Support Engineer
$100k - $115kTata Consultancy Services
Job Description Must Have Technical/Functional Skills Strong market-data experience in the financial-services sector, including delivery and support of production solutions. Deep expertise in RTDS/RTMDS components such as ADH, ADS, DACS and ATS. In-depth Red Hat Enterprise Linux (RHEL) administration and advanced shell scripting. Proven troubleshooting of market-data networks, server hardware, platform builds and complex production configurations. Hands-on automation experience using tools such as Rundeck and scripting languages such as Python. Experience with ServiceNow and Jira for workflow, incident and change management. Experience with Git and DX1 or comparable development / CI tooling. Good understanding of WAN/LAN delivery, infrastructure monitoring, patching, compliance and production support. Desirable: HPE Synergy, HPE OneView, ITRS and BigPanda. Roles & Responsibilities Provide Level 3 engineering and production support for a private-cloud platform serving a large global customer base. Manage the platform to maintain required standards, patch levels, stability, reliability and operational predictability. Develop and maintain inventory and automation required to build and deliver new RTMDS infrastructure. Diagnose and resolve complex issues involving build processes, RTDS software configurations, inventories, hardware and bespoke configurations; implement sustainable fix-forwards. Create and maintain clear operational processes, technical documentation and support procedures. Train Level 1 and Level 2 support teams on complex tasks and strengthen overall support capability. Ensure effective production monitoring is in place and partner with core engineering to enhance monitoring coverage. Work with development and engineering teams to create scalable automation for mass infrastructure delivery. Assist development teams with functionality delivery and resolution of product issues. Partner with quality-engineering teams to maintain CI and production pipelines, with suitable testing to reduce repeat failures. Collaborate with network teams to validate WAN and LAN delivery and resolve service-impacting issues. Salary Range: $100,000 to $115,000 per year Qualifications
BACHELOR OF COMPUTER SCIENCE
#J-18808-Ljbffr Tata Consultancy Services$108k - $172.5k
...’ll be immersed in a diverse, supportive environment where everyone is... ...motivated Senior HPC Support Engineer focussing on InfiniBand and NVLink... ..., while ensuring that a high level of customer satisfaction is... ...0 USD - 172,500 USD for Level 3, and 120,000 USD - 207,000 USD...Level 3Full timeWork experience placement- ...Job Description Job Description ** Technical Support Engineer – Level 2** Pro4ia is a global technology services company, providing solutions... ...according to specifications · Provide level 2 and 3 support through our help desk ticketing system in time to meet...Level 3Shift work
ONIT INC.
New York, NY2 days ago $40 per hour
...Description iSoftStone, Inc. is seeking an IT Support Engineer to join our Team in New York and Washington DC! *THIS IS A PART... ...GDPR, HIPAA, etc.). IT Operations and Support: • Provide Level 2/3 & On-site support to resolve user issues and escalate...Level 3Contract workPart timeWorldwideiSoftStone
New York, NY18 hours ago$29.19 - $49.62 per hour
...Our expert teams of physicists, engineers, data scientists and problem-... ...Training, and Technical Support. The KLA Services organization... ...location. Repair of system level issues are based on CSEs technical... ...of Certification Level 3 including basic proficiency in...Level 3Hourly payMinimum wageRemote workWorldwideRelocationFlexible hoursKLA
New York, NY1 day ago- A leading IT service provider in New York is seeking a Level 2/3 Technical Engineer. You will provide high-level customer service and technical support, focusing on building technology solutions and managing service requests. The ideal candidate has a Bachelor's degree...Level 3Flexible hours
- Synchrony Systems Inc. in New York seeks a Level 3 Support Engineer to provide engineering and production support for a private-cloud platform serving a global customer base. You will manage standards, patch levels, stability, and operational predictability while building...Level 3
- ...Job Title: Application Support Engineer Job Summary: We are seeking a proactive and customer-focused... ...environment. Key Responsibilities: Provide Level 1, Level 2, and Level 3 application support for business-critical applications....Level 3Full timeRemote work
Ova Technologies
New York, NY3 days ago - We are seeking a highly experienced Senior Application Support Engineer with strong expertise in .NET technologies, SQL Server, SSIS, and... ...applications. The ideal candidate will be responsible for Level 2/Level 3 production support, troubleshooting complex application...Level 3
$72k - $76k
A technology support organization based in New York is seeking a Market Consultant to provide technical assistance for IT inquiries... .... Candidates must be bilingual in English and business-level Japanese, with 1-3 years of experience in IT support. This full-time position...Level 3Full timeRemote work- This role will be providing Level 3 deskside/onsite support to C-Level executives and other employees in NYC office of a major financial firm. Skills: Experience with all Conferencing Technologies (telephony/video-calls/content sharing) Experience supporting executives...Level 3Local area
$80 per hour
...Network Technician Level 3 Founded in 2007, DTI (Diversified Technology, Inc.) is a successful African American owned IT Consulting... ...Chicago's Loop. We focus on providing delivery, staffing, and supported services such as enterprise integration/implementations including...Level 3Local areaDTI
New York, NY4 days ago$72k - $76k
...: New York, NY Work Style: Hybrid (Minimum 3 days/week in-office; additional in-office days as needed) Division: Customer Support Division Employment Type: Full-time (Exempt... ...Insurance, 401(k), PTO, and more Experience Level: 1-3 years About the Role Provide technical...Level 3Full timeWork at officeRemote workMonday to Friday3 days per week$40 - $50 per hour
...in Taichung. Position Overview: The IT Helpdesk Engineer Level 2 is responsible for providing advanced technical support to end users, resolving escalated IT issues, maintaining... ...system. Escalate complex issues to Level 3 support, infrastructure, security, or vendors when...Level 3Hourly payPermanent employmentContract workWork at officeRemote work- ...A technology firm specializing in CI infrastructure in New York seeks a Technical Support Engineer to assist customers and help resolve complex technical issues. The ideal candidate has experience in a growth-stage environment, working with large-scale distributed systems...
Blacksmith
New York, NY18 hours ago $100k - $130k
...Rothschild & Co is committed to an inclusive and supportive environment where different perspectives are... ...transfer to the global service desk to perform level 1 support and that processes exist for the provision of Level 2&3 support through either in-house resources or vendor...Level 3Full timeWork at office- ...Duties & Responsibilities Manage level 1 and above service requests... ...SLAs are being met Provide support and services to users, seeking... ...network services, software systems engineering, and/or applications... ...Desk Manager and Senior Level 3 Support. Required to achieve...Level 3Remote workShift work
HR Prospect LLC
New York, NY1 day ago $33.23 - $41.54 per hour
...responsible for providing first-line technical support to end users, and escalating complex... ...the responsibilities revolve around level 1, level 2 and level 3 support tickets and troubleshooting.... ...and maintenance of architecture and engineering specific applications and act as an...Level 3Hourly payFor contractorsWork experience placementWork at officeLocal areaRemote workWorldwideFlexible hoursCannonDesign
New York, NY18 hours ago$150k - $200k
...evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the... ...Point72’s Technology team, we encourage and support your professional development from day... ...geographic location, work experience, education, and/or skill level, among other things.Work experience placementWork at officeShift work- ...interesting data in the world, using SingleStore to push the boundaries every day. To do this well, they leverage the expertise of our Support Engineering Team, composed of technical subject matter experts on the frontlines of critical customer issues.This Support Engineering...10 hours per weekShift work
- Practice/Department: Managed ServicesPosition Title: Senior Support EngineerPosition Location: On-Site, Manhattan - New YorkSchedule:... ...)Reports to: Manager or DirectorJob Summary:The Senior Support Engineer is responsible for maintaining and supporting the IT systems and...Work experience placementWork at officeRemote workMonday to FridayWeekend work
$121k - $151k
...stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are... ...improvement mindset. As a Senior IT Support Engineer, you’ll serve as a senior technical expert... ...macOS and Windows endpoints.High level of proficiency using endpoint management...Casual workWork at officeLocal areaRemote work$225k
...Clinical Director role with administrative responsibilities Level 3 patient-centered medical home Academic affiliation with family... ...recruiters match your career preferences Experienced support teams take care of every detail Ranges shown should be used...Level 3Hourly payFull timeContract workImmediate startMonday to FridayCompHealth
New York, NY1 day ago- Overview The Meditech Technical Support Analyst is responsible for providing technical and operational support for Meditech EHR... ...Responsibilities System Administration & Technical Support: Provide Level 2 and Level 3 technical support for Meditech 6.0, Magic, and Client/...Level 3Remote work
- ...A leading global law firm is seeking a mid-level finance associate with 3–5 years of experience to join its finance practice in New York. The role... ...to high-profile clients and sophisticated finance transactions, supporting professional development. #J-18808-Ljbffr...Level 3
The People Of: Professional Services
New York, NY4 days ago - Account Manager (Sales & Delivery) | Ex - Tech Mahindra Title/Level: Product Support Analyst 2 Location: Remote Client: State of TX (Texas... ...resolve complex customer support tickets escalated to Level 3. Investigate and identify root causes of technical issues reported...Level 3Contract workRemote work
- ...Hunter Roberts Construction Group in New York is seeking a Project Manager Level 3 to oversee complex healthcare construction projects within the New York Operations team. You will coordinate with specialty partners, manage permits, schedules, budgets, and safety compliance...Level 3
Hunter Roberts Construction Group
New York, NY2 days ago - ...N/A Call Ratio: N/A Average Number of Patients Per Day: 2-6 surgeries a day Documentation System/EMR: Cerner/ Oracle Trauma Level/Designation: 3 Board Requirements ANCC AANP NCCPA etc: First Assist Certification w/ Robot Will you Accept Providers Needing to Obtain State...Level 3Weekly payFull timeContract workLocumImmediate startShift work
Alumni Healthcare Staffing
Atlantic City, NJ1 day ago $130k - $160k
Optiver’s Enterprise Technology Support Engineers focus on IT systems and applications that allow users to perform their daily work. We firmly... ...datastore concepts, and basic network troubleshootingA minimum of 3 years in end-user support and enterprise operations, with...Work at officeRemote work$175k - $250k
Executive Support EngineerAbout MillenniumMillennium is a global, diversified alternative... ...critical endpoints and partner with engineering teams to identify, escalate, and resolve... ...consideration an individual’s experience level and the qualifications they bring to the...Work at officeHome officeFlexible hours- ...Who We NeedRillet's support function is new and being built intentionally — and we're building it to scale through engineering, not just headcount. You'll join as one of our first Customer Support Engineers: a hybrid role that combines front-line customer problem-solving...Work at officeRelocationFlexible hours
Rillet
New York, NY4 days ago
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