Level 3 Support Engineer
$100k - $115kTata Consultancy Services
Job Description Must Have Technical/Functional Skills Strong market-data experience in the financial-services sector, including delivery and support of production solutions. Deep expertise in RTDS/RTMDS components such as ADH, ADS, DACS and ATS. In-depth Red Hat Enterprise Linux (RHEL) administration and advanced shell scripting. Proven troubleshooting of market-data networks, server hardware, platform builds and complex production configurations. Hands-on automation experience using tools such as Rundeck and scripting languages such as Python. Experience with ServiceNow and Jira for workflow, incident and change management. Experience with Git and DX1 or comparable development / CI tooling. Good understanding of WAN/LAN delivery, infrastructure monitoring, patching, compliance and production support. Desirable: HPE Synergy, HPE OneView, ITRS and BigPanda. Roles & Responsibilities Provide Level 3 engineering and production support for a private-cloud platform serving a large global customer base. Manage the platform to maintain required standards, patch levels, stability, reliability and operational predictability. Develop and maintain inventory and automation required to build and deliver new RTMDS infrastructure. Diagnose and resolve complex issues involving build processes, RTDS software configurations, inventories, hardware and bespoke configurations; implement sustainable fix-forwards. Create and maintain clear operational processes, technical documentation and support procedures. Train Level 1 and Level 2 support teams on complex tasks and strengthen overall support capability. Ensure effective production monitoring is in place and partner with core engineering to enhance monitoring coverage. Work with development and engineering teams to create scalable automation for mass infrastructure delivery. Assist development teams with functionality delivery and resolution of product issues. Partner with quality-engineering teams to maintain CI and production pipelines, with suitable testing to reduce repeat failures. Collaborate with network teams to validate WAN and LAN delivery and resolve service-impacting issues. Salary Range: $100,000 to $115,000 per year Qualifications
BACHELOR OF COMPUTER SCIENCE
#J-18808-Ljbffr Tata Consultancy Services- ...Job Description Job Description Technical Support Engineer – Level 2 Pro4ia is a global technology services company, providing solutions and... ...according to specifications · Provide level 2 and 3 support through our help desk ticketing system in time to meet...Level 3Shift work
Onit, Inc
New York, NY29 days ago $108k - $172.5k
...’ll be immersed in a diverse, supportive environment where everyone is... ...motivated Senior HPC Support Engineer focussing on InfiniBand and NVLink... ..., while ensuring that a high level of customer satisfaction is... ...0 USD - 172,500 USD for Level 3, and 120,000 USD - 207,000 USD...Level 3Full timeWork experience placement$72k - $76k
A technology support organization based in New York is seeking a Market Consultant to provide technical assistance for IT inquiries... .... Candidates must be bilingual in English and business-level Japanese, with 1-3 years of experience in IT support. This full-time position...Level 3Full timeRemote work$89k - $113k
...built a culture that’s fun, friendly and supportive – it’s the kind of place where you can be... ...Management, Finance, or related field ~3+ years of relevant experience ~ Experience... ...of Key Performance Indicators and Service Level Agreements for third-party and intracompany...Level 3Contract workWork at officeWork from homeNew York, NY4 days ago- 4-7 years of experience in Desktop Support Engineer. 4-7 years of experience in Desktop Management... ...application, coordinate with the second level team to resolve the issues. PC: Desktop/Laptop... .../replacement) Coordinate with Level 3 support groups and project teams for service...Level 3Local areaImmediate startRemote work
- ...individual provide in-person, hands-on help at the Desktop level. Provided Level 1 IT Support for all inbound calls and e-mails to the IT Help Desk for... ...Help Desk ticket assignments and escalations to Level 2 & 3 support as needed. Maintain and trouble shoot hardware and...Level 3Remote work
- ...company with practice areas in Cybersecurity, IT Support and Professional Services. We are growing quickly, been honored on the Inc. 5000 3 years in a row, and have excellent... ...health benefits, 401K. Job Overview As a Level 2 Support Specialist , you will handle...Level 3Full timeWork at officeLocal areaRemote workNight shift
SugarShot
New York, NY23 days ago $72k - $76k
...: New York, NY Work Style: Hybrid (Minimum 3 days/week in-office; additional in-office days as needed) Division: Customer Support Division Employment Type: Full-time (Exempt... ...Insurance, 401(k), PTO, and more Experience Level: 1-3 years About the Role Provide technical...Level 3Full timeWork at officeRemote workMonday to Friday3 days per week- NYC Health + Hospitals is seeking a skilled IT Service Desk professional to provide Level 1-3 support across the organization. You will manage incidents, requests, and escalations while ensuring timely resolution and accurate documentation in a large public health system...Level 3Shift work
$80 per hour
Network Technician Level 3 Founded in 2007, DTI (Diversified Technology, Inc.) is a successful African American owned IT Consulting/Staffing... ...Chicago's Loop. We focus on providing delivery, staffing, and supported services such as enterprise integration/implementations...Level 3Local area- ...Solution Services is seeking a seasoned Help Desk Technician - Level 3 for a contract role. This position requires a strong technical... ...challenges, focusing on critical system availability and mentorship of engineers. The ideal candidate thrives in high-stakes environments and is...Level 3Remote jobContract work
- ...responsible for leading the service desk team, overseeing day-to-day support operations, and ensuring consistent, high-quality service... ...experience. Key Responsibilities Lead, coach, and develop a team of Level 1-3 service desk technicians, including hiring, training,...Level 3Night shift
- A technology firm specializing in CI infrastructure in New York seeks a Technical Support Engineer to assist customers and help resolve complex technical issues. The ideal candidate has experience in a growth-stage environment, working with large-scale distributed systems...
$225k
...Clinical Director role with administrative responsibilities Level 3 patient-centered medical home Academic affiliation with family... ...recruiters match your career preferences Experienced support teams take care of every detail Ranges shown should be used...Level 3Hourly payFull timeContract workImmediate startMonday to FridayCompHealth
New York, NY2 days ago- ...Job Summary We are seeking a Technical Support Engineer to provide technical assistance and support to customers using our products and... ...troubleshooting issues, resolving technical queries, and ensuring a high level of customer satisfaction through timely and effective support...
Ibrowsejobs Technologies
New York, NY2 days ago $150k - $200k
...Technical Support EngineerYou are a technically strong Support Engineer who thrives on becoming deeply embedded in a single strategic enterprise customer account... ...relationships, understand customer environments at a granular level, and act as the local regional representative of...Local areaWork from homeHome officeRoboflow
New York, NY2 days ago- ...team. This remote position requires expertise in healthcare IT, particularly PACS, and offers a supportive training environment. Responsibilities include providing top-level technical support, resolving issues across healthcare imaging systems, and implementing software...Remote work
PaxeraHealth
New York, NY2 days ago $82.62k - $129k
...Technical Support Engineer, Axon 911New York, New York, United StatesJoin Axon and be a Force for... ...Technical Support Engineer (Tier-2/Tier-3) or in a similar role within a SaaS, public... ...is dependent upon many factors, such as: level, function, training, transferable skills,...Work experience placementRemote workAxon US Corp
New York, NY2 days ago$120k - $190k
...Designated Technical Support EngineerGlean is the Work AI platform that helps everyone work... ..., and smarter, safer decisions at every level. Recognized by Fast Company as one of the... ...a talented Designated Technical Support Engineer to join our rapidly expanding, venture-backed...Work at officeHome officeFlexible hoursShift workGlean.info
New York, NY3 days ago$250k - $300k
...strategies to enhance productivity and satisfaction.Collaborate with engineering teams to streamline workflows using CI/CD practices and tools... ...bring to the team. Our client offers a competitive benefits package designed to support your professional growth and well-being....Recruiting from Scratch
New York, NY3 days ago- ...Technical Support EngineerWe're building the first voice interface a billion people use every day. Our first product, Flow, lets you... ...person shapes what gets built.We're looking for a Technical Support Engineer who doesn't just close tickets. You deliver an 11-star...H1bWork at officeRemote workRelocationVisa sponsorshipFlexible hoursShift work
Wispr Flow
New York, NY1 day ago - ...cloud technology. Join us, and see how your contributions can directly shape the future of backup. Position Overview As a Senior Support Engineer, you will join a global team dedicated to delivering exceptional technical support. You'll troubleshoot customer issues using...Work at officeRemote workHome officeWeekend work
E.ON
New York, NY14 hours ago $110k - $140k
...Technical Support Engineer (NYC)Title of Role: Technical Support Engineer (NYC)Location: New York, onsiteCompany Stage of Funding: Venture-Backed — Software Development, Enterprise, B2B, API SDKOffice Type: OnsiteSalary: $110K–$140KCompany DescriptionWe're representing...Recruiting from Scratch
New York, NY3 days ago- ...We're looking for a Senior Technical Support Engineer to become a technical extension of our Engineering team. This is not a traditional... ...skills with developers and technical stakeholders High level of ownership with a track record of improving technical processes...Remote workFlexible hours
Runware
New York, NY3 days ago - ...help us meet or exceed our high standards in Customer Technical Support. Pressable is seeking an experienced WordPress Hosting expert with... ...continuously adapting to new technologies. Requirements Expert-level knowledge of WordPress, its inner workings, common and advanced...
Automattic
New York, NY2 days ago $90k - $115k
...Technical Support EngineerNew York City, NYSigma is growing rapidly, and our Technical Support Engineering team is scaling alongside it to meet the needs of an expanding global user base. As a Technical Support Engineer at Sigma, you will be part of an award-winning team...Full timeWork experience placementWork at officeSigma Computing
New York, NY5 days ago- ...Technical Support EngineerKombo (YC S22) is building a unified API that saves engineering teams hundreds of hours by integrating dozens of HRIS, ATS, and Payroll systems into one API.We're looking for a Technical Support Engineer to provide exceptional technical assistance...Work at office
Kombo.com
New York, NY2 days ago $121k - $151k
...stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are... ...improvement mindset. As a Senior IT Support Engineer, you’ll serve as a senior technical expert... ...macOS and Windows endpoints.High level of proficiency using endpoint management...Casual workWork at officeLocal areaRemote workJustworks
New York, NY4 days ago$65k - $75k
...opportunities that help people deliver at the level their roles demand, and reward the... ...knowledge of our products to provide effective support to customer queries. Interacts directly... ...to meet deadlines.The Technical Support Engineer takes ownership of their performance with...Local areaShift workWeekend workDarktrace Limited
New York, NY3 days ago- ...unforgettable experiences, and build a legacy that inspires future generations. About the Role MrBeast is seeking an Senior IT Support Engineer to join our growing team. This role is a combination of onsite and remote IT support, troubleshooting hardware and software...Remote workRelocation packageFlexible hours
MrBeast
New York, NY14 hours ago
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