Venue Parking Manager - Mystic Lake Amphitheater

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit

THE JOB

Live Nation Concerts - Mystic Lake Amphitheater is seeking is seeking Parking Manager. The Parking Manager is responsible for the overall management of the Parking department and to ensure all guest, employee, artist and venue transportation needs are satisfied during event and non-event days.


This role is a Part-Time Seasonal position.

WHAT THIS ROLE WILL DO

• Ensures all parking areas are safe, clean and orderly. Is also responsible for maximizing the space usage of all parking areas.

• Leads the traffic control for the venue, specifically at the beginning and end of an event day.
• Assists with creating parking and traffic flow plans for event days.

• Moves throughout the venue and conducts weekly lot inspections to monitor and take corrective action when needed. Provides guidance and improvement and implements necessary adjustments.
• Monitors ADA parking areas to ensure proper usage and assists guests requiring accessible parking.
• Oversees shuttle, rideshare, and bus drop-off areas to ensure proper flow and guest safety.

• Ensures that all signage is properly placed and collected during event show days.
• Coordinates with security, law enforcement, and emergency services during events when needed.

• Manages all equipment and inventory for the parking department such as check-out and check-in vests and radios.
• Tracks parking equipment inventory levels and reports when replacements or repairs are required.
• Interviews, selects, trains, and supervises department staff to ensure maximum guest satisfaction. Organizes and conducts meetings and communicates pertinent information to the staff.
• Assists with preparing event-day staffing maps and parking post assignments.
• Investigates and resolves parking complaints. Interacts positively with guests.

• Show CARE by participating in the venue's sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts.

• Partner with fellow crew members at the end of show to close the venue- this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, Etc.

• Resolve parking lot disputes that occur.
• Interviews, selects, trains, and supervises department staff to ensure maximum guest satisfaction. Organizes and conducts meetings and communicates pertinent information to the staff.

• Organizes and conducts meetings and communicates pertinent information to the staff. Schedules and directs staff in their work assignments.

• Regularly reviews and evaluates the department and recommends and implements new operational policies and procedures when necessary.

• Investigates and resolves parking complaints. Interacts positively with guests.
• Assists with long-term planning for parking improvements such as signage updates, lot layout changes, or traffic enhancements.

• Other tasks as assigned by the Operations Manager

WHAT THIS PERSON WILL BRING

REQUIRED

• High School Diploma or equivalent
• Combination of 3-5 years' experience in a comparable role.

• Previous experience working in parking
• Strong organizational skills

• Strong strategic thinking and creative problem-solving skills

• Excellent verbal, written and interpersonal communication skills

• Acute sense of judgment, tact and diplomacy

• Previous experience leading a team

• Demonstrated ability to execute programs or new initiatives

• Position requires constant walking, climbing stairs, lifting and carrying 50 lbs.+ and occasional sitting

WHAT THIS PERSON WILL BRING

PREFERRED

• At least 2 years of experience in Guest Service and communications.

• Strong computer skills in Outlook, Excel, Word, PowerPoint and other related computer programs.

• A strong sense of teamwork and ability to execute programs.

EQUAL EMPLOYMENT OPPORTUNITY

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.


Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.


We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

The expected compensation for this position is:
$32.00 USD - $40.00 USD Hourly
** Pay is based on a number of factors including market location, qualifications, skills, and experience.

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.