Reservationist
Brett/Robinson
Reservationist
Serves as a representative of Brett/Robinson, displaying courtesy, tact, consideration, and discretion in all interactions with other employees of Brett/Robinson, owners, guests, and other members of the community
Provides customer care to others
Receives contact from customers by telephone and offers them guest accommodations
Explains pricing and Brett/Robinson policies
Provides information to owners and guests regarding area points of interest and guest services via the telephone
Enters reservations for guests into First Resort computer program
Takes payment of deposit by credit card
Cancels reservations and refunds deposits
Performs daily audits of work
Observes and evaluates the outcomes of a problem situation to identify lessons learned
Attends departmental meetings
Performs other duties as assigned
Advanced communication skills preferred
Advanced customer service skills preferred
Works well as a member of a group
Shows intense and eager enjoyment and interest
Devoted to a task or purpose with loyalty or integrity
Inspired to perform well by the completion of tasks
Inspired to perform without outside help
High School or better required
1 year reservations preferred
Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Vacancy posted 19 hours ago
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