Field Service Representative

Field Service Representative

Are you ready to accelerate your potential and make a real difference in life sciences, diagnostics and biotechnology?

At Beckman Coulter Diagnostics, one of Danaher's 15+ operating companies, our work saves lives and we are all united by a shared commitment to innovate for tangible impact.

You'll thrive in a culture of belonging where you and your unique perspective matter. By leveraging Danaher's continuous improvement system, you'll help turn your ideas into impact—innovating at the speed of life.

As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has been challenging conventions and elevating the role of diagnostic laboratories in improving patient health for more than 90 years. Our diagnostic solutions are used for routine and complex clinical testing and are used in hospitals, reference laboratories, research facilities, and physician practices worldwide. Every hour, globally, more than one million tests are performed on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and more than three million clinicians annually. From discovering the next clinical breakthrough to fast, reliable sample analysis and more rigorous decision-making, we enable clinicians to deliver the best possible care to their patients through increased efficiency, enhanced clinical confidence, adaptive collaboration, and accelerated intelligence.

The Field Service Representative (FSR) is responsible for providing exceptional customer service to clients while installing and maintaining diagnostic instruments in hospital laboratory environments.

This position reports to the Quebec District Service Manager and is part of the Service Department located in the Greater Montreal area and will be entirely remote.

In this role, you will have the opportunity to:

• Serving assigned customers, under minimal supervision, you will be required to complete troubleshooting, installation, validation, maintenance and service repair needs on designated instrumentation.
• Complete on time and accurately: preventative maintenance, field modifications, instrument repairs and work order/service documentation.
• Occasionally available to travel across Canada, to support the various sites where our instrumentation is used.

Essential job requirements include:

• Technical degree in biomedical, electronics or related field with a minimum of 2 years of experience troubleshooting, installing, performing maintenance on equipment at customer sites OR 2 years of experience with laboratory instruments
• Bilingualism in French and English, spoken and written

Travel, motor vehicle history, and physical and environmental requirements:

• Ability to travel to the United States of America for training.
• Ability to regularly lift, move, slide, raise and/or place up to 50 lbs. Ability to stand, walk (prolonged), and sit; squat and kneel, ascend and descend stairs; reach with hands and arms.

It would be a plus if you also have previous experience in:

• Field Service experience
• Technical service for instruments in the following categories: Hematology, automation.

Beckman Coulter Diagnostics, a subsidiary of the Danaher Group, we offer a wide range of comprehensive and competitive benefits programs that enrich our lives. From healthcare to paid time off, our programs contribute to life beyond work. View our benefits at Danaher Benefits Info.

At Beckman Coulter Diagnostics, we believe in building a better, more sustainable workforce. We recognize the benefits of flexible remote work for eligible positions and are committed to providing rewarding careers regardless of work style. This position is eligible for remote work, allowing you to work from home. Additional information about remote work will be provided by the interview team. Discover the flexibility and challenges Beckman Coulter Diagnostics offers.

The annual salary range for this role is 75,000-85,000 CAD. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.

This job is also eligible for bonus/incentive pay. We offer a comprehensive benefits package, including paid vacation, medical/dental/vision insurance, and a pension fund.

Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.

We will ensure that individuals with disabilities are provided reasonable accommodation to access our website, and as applicable participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at View phone number on click.appcast.io or View email address on click.appcast.io to request accommodation.