Refinery Account Manager

Refinery Process Account Manager Overview As a Refinery Process Account Manager , you will build trusted customer relationships while delivering technical and commercial support for refinery chemical programs. You will collaborate closely with Sales, Engineering, and Operations teams to drive value, identify growth opportunities, and ensure consistent, high‑quality program execution. Responsibilities Building long‑term, strategic customer relationships to originate sales opportunities and develop business growth strategies. Supporting field activities including sampling, testing, application maintenance, and routine performance reporting. Supporting the development, installation, and optimization of systems and designs used to apply chemical products and technologies. Partnering with Sales and Engineering teams to develop and deliver customer presentations focused on value creation and process improvement. Providing account management fundamentals to understand customer needs, requirements, and potential sales opportunities while supporting account budget and P&L processes. Identifying and coordinating projects of varying complexity to deliver measurable customer value. Monitoring and maintaining existing customer programs, including tracking performance and documenting application results. Collaborating with cross‑functional team members to drive technical sales and innovative solutions. Qualifications Hold a Bachelor’s degree in Engineering or a related discipline. Have a minimum of 2 years of experience in hydrocarbon process treatment and/or industrial water treatment (wastewater, boilers, cooling towers). Demonstrate a solid understanding of industrial chemical treatment technologies and the sales process. Exhibit mechanical aptitude and effective troubleshooting skills. Have prior laboratory experience and/or familiarity with analytical methods and data interpretation. Possess a comprehensive understanding of customer requirements and refinery market conditions. Be able to communicate complex technical concepts clearly and concisely to internal teams and external customers at various organizational levels. Working Pattern Monday – Friday, 7:00 AM – 4:00 PM Benefits Contemporary work‑life balance policies and wellbeing programs Comprehensive private medical care options Life insurance and disability programs Tailored financial programs Additional voluntary benefits Job Details The annual pay scale for this position is between $88,490.00 - $164,250.00. Candidates for this role must be located in or near the locations displayed above. This position requires current work authorization in the country of employment. The employer is unable to provide or continue work authorization sponsorship for this role. Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. #J-18808-Ljbffr