Wholesale Coordinator

Job Description

Job Description

Description:

ABOUT ETRO

ETRO is a fashion house that has defined Italian style around the world since 1968. From research into textiles and attention to detail, ETRO creates luxury clothing and accessories for men and women, where passion for travel and sartorial tradition are the key concepts of every collection.

SCOPE

The Wholesale Coordinator at ETRO will partner with the Wholesale sales team to deliver a best-in-class experience for our clients. The Wholesale Coordinator collaborates with cross-functional teams including Finance, Logistics and Communications to support the sales team’s goals and objectives.

RESPONSIBILITIES

Sales

• Support sales team by assisting with all accounts
• Perform order entry and follow-up, including reviewing order confirmations
• EDI management
• Utilize Skypad to update weekly and seasonal selling recaps
• Monitor shipping by ensuring purchase orders are up to date and key shipping windows are honored
• Sample management
• Participate in the planning and execution of market appointments
• Collaborate with sales team on market preparation including model management, catering and calendar management
• Create selling recaps to effectively analyze the business including trends and competitive market analysis
• Review digital accounts to assure brand standards, pricing and promotional activity is in line with ETRO standards
• Proactively manage special orders, returns or swaps in partnership with sales team and finance/logistics
• Partner with sales team to manage online and in-store marketing support
• Participate in sample management for trunk shows, market and photoshoots
• Share trends and information on competition within the team
• Adhere to all company budgets, policies and procedures

Team Partnership

• Partner in executing the approach to drive best-in-class customer experiences across the business (physical and digital) with the goal of increasing sales and maintaining high customer engagement.
• Be accountable for driving change across the organization to continually improve the customer experience.
• Manage to timelines, resources, scope of projects and make decisions in partnership with a cross-functional team for a wide range of multifaceted projects.
• Manages execution of events in partnership with the Director of Client Experience.
• Partner with the sales team in the scheduling, budgeting, internal and external communications, planning, execution, production, breakdown, wrap up, and reporting of events.
• Collaborates cross-functionally with Merchants, Communications, Marketing, Creative, and brand partners at both specialty accounts and major department

Education and Experience

• Undergraduate degree in related field
• 2-3 years of experience in Wholesale, Sales or Retail
• Experience in the luxury sector and knowledge of industry-specific dynamics

Specific Skills

• Excellent written and verbal communication skills
• Strong analytical skills and financial acumen
• Detail oriented, organized, and able to multi-task in a fast-paced environment
• Critical thinking and problem-solving skills to drive results
• Software: SKYPAD, NuORDER
• EDI management
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Core Characteristics

Passion for People

• Creates and maintains an environment of trust and collaboration.
• Resolves conflicts as soon as they arise, finding common ground and settling disputes fairly and with minimal disruption.
• Structures messages in a clear logical manner using the most appropriate communication medium.
• Promotes a positive environment of achievement, recognition, and celebration.
• Serves as a role model by establishing and adhering to high ethical standards.
• Speaks with truth and candor, modeling how to challenge the status quo appropriately.
• Takes ownership of internal and external customer problems and resolve them quickly.
• Creates a gracious and welcoming environment for internal and external customers as well as other partners

Passion for Business

• Stays informed of business drivers, industry trends, and competitors, applying knowledge to identify and pursue new opportunities.
• Manage execution of plans, anticipating and adjusting for risks and roadblocks.
• Proactively shares information, best practices, and new ideas with team to improve business and performance.
• Demonstrates strong decision-making skills (e.g., problem definition, data analysis, hypothesis testing, asking for input).
• Uses critical thinking skills to analyze problems and to recommend viable solutions.
• Personally champions change initiatives, explaining benefits and challenges of change to team and others impacted.

Passion for Personal Growth

• Continuously builds skills and knowledge through training, coaching, and career experiences.
• Demonstrates a working knowledge and appreciation of the ETRO business and the fashion industry.
• Conveys energy and enthusiasm for ETRO and personal work.
• Adapts personal approach in response to diverse situations and people.
• Responds to unexpected changes in work environment with creativity and resilience.
• Establishes and upholds high personal standards for individual work and environment.
• Maintains a customer-centric mentality.

The pay range for this position is $55,000 - $65,000 per year based on applicable qualifications and experience.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.

We are an equal-opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact View email address on ziprecruiter.com.