Customer Support Representative

Customer Support Representative

For those who want to keep growing, learning, and evolving. We at Kelly hear you, and we're here for you! We're seeking a Customer Support Representative to work at a leading organization in Lebanon, TN. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity.

Pay Rate: $16.00 $18.00 per hour, depending on experience

Shift: 7:30 am 4:30 pm Monday to Friday

Why you should apply to be Customer Support Representative:

• Competitive pay rate with opportunities for growth based on experience.
• Supportive work environment with a focus on teamwork and professional development.
• Opportunity to gain valuable experience in customer service, order processing, and warehouse operations.

What's a typical day as Customer Support Representative? You'll be:

• Processing customer orders accurately in the system and coordinating with warehouse staff as needed.
• Entering and updating data for customer accounts, purchase orders (POs), invoices, and account reconciliations.
• Responding to customer inquiries professionally via phone and email, ensuring excellent service.
• Communicating and documenting order status, inventory, and shipping details accurately.
• Reconciling customer accounts and invoices, assisting with any discrepancies.
• Maintaining knowledge of warehouse operations to support order fulfillment and resolve issues.
• Performing other administrative duties to support office and warehouse teams as needed.

This job might be an outstanding fit if you:

• Have previous experience in customer service, order processing, or as a Customer Service Representative
• Are proficient in computer skills, especially Excel, and can perform accurate data entry.
• Possess knowledge of warehouse practices or have prior exposure to warehouse environments (preferred).
• Demonstrate excellent attention to detail and strong organizational skills.
• Communicate effectively and professionally, both verbally and in writing.
• Can multitask and resolve customer issues efficiently.

What happens next

Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worryeven if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be Customer Support Representative today!