Executive Assistant

Every time you call a doctor's office, the system forgets you the moment you hang up. You wait on hold, explain everything from scratch, get bounced between lines, and hope someone follows up. Everyone has felt this, and no one should have to.

At Assort Health, we are building the fix: one continuous conversation for every patient, across every modality: call, text, and message. An agent that knows who you are, remembers how you like to be reached, notices when something in your care changes, and carries that from your first symptom to your full recovery.

Assort is the fastest-growing AI agents company in healthcare. Our omnichannel agents handle calls, texts, and chats from end to end, integrating with EHR and PMS systems and the real-world preferences of every provider so patients reach the care they need without the wait.

Since launching the first voice AI to answer a phone call for a patient in 2023, Assort has handled over 170M patient interactions across ~8,000 providers and cut average hold times from 11 minutes to 1, driving real ROI for the practices we serve. We have built the largest specialty healthcare voice dataset in the world, spanning 62K care protocols and 1.6M decision pathways.

We are growing fast. We went from 15 people in 2025 to 170 today and are doubling again this year. Revenue has grown 15x in the last 15 months.

Backed by Lightspeed and First Round, we have raised over $100M at a $700M valuation. We were named to the 2026 Enterprise Tech 30 (as the only healthcare AI company on the list) and the Forbes Cloud 100 alongside OpenAI, Anthropic, Stripe, and Ramp.

The problem is wide open, and we are the team to solve it. If you want to build the solution for how hundreds of millions of people access care, come do it with us.
About the Role

We're looking for an Executive Assistant to partner directly with our Co-CEO, Jeff, and serve as the operational backbone of how he spends time, communicates, and executes. This isn't a traditional EA role - it's a high-trust position at the center of a fast-moving startup where your work will have a real impact.

Success here means Jeff can focus on the highest-leverage work without worrying about things slipping through the cracks. You'll own calendar, inbox, travel, meeting prep, and stakeholder coordination with precision, good judgment, and follow-through.

This role is ideal for someone who enjoys working in dynamic, fast-paced environments - whether that's a high-growth startup, a VC firm, or supporting an executive with a busy, multi-stakeholder schedule. Career EAs and those interested in growing into a broader operations or Chief of Staff track are both welcome.

What Success Looks Like

Jeff's working style strongly values:

• Honesty and transparency - share what you observe, flag what could be better
• Speed and follow-through with clear reasoning
• Clear, concise written communication
• Full ownership of commitments with proactive updates
• Openness to direct feedback - in both directions

What You'll Do

Calendar & Scheduling

• Own Jeff's calendar end-to-end: scheduling, rescheduling, conflict resolution, and prep
• Manage complex, multi-stakeholder scheduling across investors, board members, customers, and internal leadership
• Proactively surface & resolve scheduling conflicts
• Ensure every meeting has the right prep materials, agendas, and context attached

Inbox & Communication

• Triage and manage Jeff's Superhuman inbox while adhering to response time SLAs
• Draft email responses and external communications on Jeff's behalf, adhering to clear, professional, executive-level communication standards
• Route inbound requests to the right people with appropriate context

Travel & Events

• Coordinate end-to-end travel logistics: flights, hotels, car rentals, itineraries
• Support event logistics for conferences, offsites, investor meetings, and board meetings

Operational Leverage

• Drive execution on special projects with clear timelines and accountability
• Maintain organized documentation and SOPs in Notion
• Manage Jeff's rhythm of business: weekly recurring meetings, monthly dinners, quarterly offsites, board cadence
• Surface observations about how Jeff's time is being spent versus stated priorities

What You'll Bring

Must haves:

• Experience as an Executive Assistant , demonstrating strong adaptability across varied operating styles
• Strong attention to detail and organizational skills - consistently accurate in scheduling, communications, logistics, and managing competing priorities
• Proactive communicator - you notice issues early and bring them up with a proposed solution; written communication is concise, professional, and clear
• AI-native mindset - you actively use AI tools (ChatGPT, Claude, automation platforms) to work more efficiently. Bonus if you can share something you've built or automated
• Proficiency with core tools (Google Calendar, Slack, Superhuman) and ability to learn new ones quickly - we run on Notion, Linear, and a range of AI-native workflows

Nice-to-haves:

• Experience coordinating board meetings, investor relations, or external stakeholder scheduling
• Familiarity with healthcare or health-tech
• Experience building SOPs, playbooks, or operational documentation from scratch

May not be the right fit if

• Your experience is primarily in office management, nonprofit, or large corporate environments without fast-paced executive support
• You prefer analog systems (e.g., pen-and-paper) for task tracking
• You'd need a long ramp-up period on modern productivity and AI tools

Benefits & Perks for Assorties

• Competitive Compensation - Including salary and employee stock options so you share in our success.
• Lifelong Learning - Annual budget for professional development, plus training opportunities to help you grow.
• Office Setup Stipend - We'll outfit your in-office workspace so comfy as it's productive.
• Top-Tier Health Coverage - Medical, dental, and vision insurance, because your health comes first.
• Unlimited PTO - We trust you to take the time you need to recharge and come back ready to crush it.
• Meals & Snacks - Lunch, dinner, and snack breaks that fuel great ideas.
• Fitness Stipend - Your wellness matters. We reimburse monthly membership costs to support your health.
• Commuter Benefits - We cover eligible transportation costs to make your trip to work easier.
• 401(k) - Build your retirement savings.

How We Work & What We Value

Our team at Assort Health moves fast, stays focused, and is fueled by a desire to serve our customers and patients. Our company values guide how we work-they are present in how we show up, make decisions and work together to move our mission forward. We bring a Day One Drive , relentlessly striving to improve, keep a 5-Star Focus , as our customers are our lifeblood, always Answer the Call , remembering that ownership and accountability are paramount, and show up with One Pulse , because we are one team, with one rhythm and one result. Our team is growing and we are looking for motivated, hardworking, and passionate talent. If you want to make healthcare accessible for everyone, we'd love to hear from you!

Please note: the Assort Health Talent Team will only email you from an assorthealth.com email address.