Human Resources Generalist

Human Resources Generalist

Hollywood Feed was established in the 1950s, in Memphis, TN, as a pet supply store with friendly and knowledgeable service. More than half a century later, our love for pets is who we are today. Our associates are family and the face of each location. We care about each other, our pets, and our customers. Come and experience the passion and drive that makes Hollywood Feed what it is today.

The Human Resources Generalist at Hollywood Feed supports day-to-day human resources operations while helping foster a positive, people-first workplace culture. This role partners with leaders and associates to support recruiting, onboarding, employee relations, performance management, and compliance with company policies and employment laws. The HR Generalist serves as a trusted resource for associates, provides guidance on HR processes, and helps ensure consistent, fair, and compliant practices across the organization, all while embodying Hollywood Feed's commitment to care, integrity, and teamwork.

Key Responsibilities

• Interprets and communicates HR policies, procedures, and processes to ensure employees and managers receive accurate guidance.
• Monitors organizational compliance with employment laws, regulations, and recommended best practices, including but not limited to FMLA, Title VII, ADA, ADEA, EEOC, and FCRA.
• Offers consultation, coaching, and support to managers on employee relations issues and conflict resolution, documents performance feedback, and ensures adherence to employment policies relevant to the situation.
• Addresses moderately complex employee relations matters and collaborates with leadership on highly sensitive or complex cases.
• Drafts and revises HR documentation related to time and attendance, performance issues, disciplinary actions, and both voluntary and involuntary terminations.
• Provides employees with guidance to address questions, resolve issues, and express concerns.

Requirements & Qualifications

• Strong employee relations experience.
• Must be able to communicate, interpret and make sound judgements based on policies and procedures.
• Experience supporting hourly/nonexempt teams required.
• Ability to adapt in fast-growing environment.
• Knowledge of Human Resource disciplines, US employment laws.
• Able to analyze problems, recommend solutions, and execute on needed actions.
• Be a team player who prides themselves on being highly collaborative.
• Strong attention to detail and accuracy.
• Highly organized and self-motivated.
• Operate independently and make sound decisions.
• Able to effectively communicate, both verbal and written, with all levels of organization.
• Ability to work on-site.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Proficient in Microsoft Office and accounting software.

Physical Demands and Work Environment

• Able to sit or stand at a desk and work on a computer for extended periods.
• Physically able to perform the job functions for 8–10-hour workdays.
• Employees may be required to lift items weighing up to 50 lbs. unassisted, along with bending, kneeling, twisting, reaching, and other physical movements essential to daily tasks.

Education & Experience

• Must be at least 18 years of age or older.
• High School Diploma or GED required.
• 5+ years of HR Generalist work experience.

In addition to competitive wages and benefits, retail employees receive tips, and all employees enjoy generous discounts plus free pet food and supplements as Hollywood Feed team members. The description above outlines the overall purpose and responsibilities of the job, but it does not include every possible duty, expectation, or task. This should not be considered a complete list of all responsibilities. Hollywood Feed is an Equal Opportunity Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.