Elite Operations Specialists

Title: Operations Coordinator

Duration: 6 months - with possibility to extend

Location: San Francisco, CA 94158 or Chicago, IL 60607 or New York, NY 10007

#170461

Pay Rate: $30-$35/hr

Daily Operations Management

• Oversee day-to-day Elite trip activity to ensure assignments, schedules, and service standards are consistently met
• Proactively monitor live trips and resolve time-sensitive issues, such as schedule changes or special rider requests
• Collaborate with fleet operators and support teams to ensure vehicle readiness and service quality

Feedback & Quality Insights

• Review, categorize, and route rider and driver feedback to the right teams for action
• Identify emerging trends or recurring issues and recommend operational or product improvements
• Partner with internal stakeholders to enhance reliability and hospitality across the Elite experience

Basic Qualifications

• BA or BS degree

• 2+ years of experience in operations, process automation/documentation, and/or analytical analysis

• Demonstrated success in a fast-paced, high-standards environment

• Excellent written and verbal communication skills

• Flexible schedule — ability to support operations during evenings, weekends, and special activations

About Us:

Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU.

IntelliPro, a global leader connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at .

Compensation: The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.