Building Attendant

Parks And Recreation Team Member

As part of the Parks and Recreation team, reporting directly to the Recreation Supervisor- Sports, this position assists customers and ensures efficient operations of recreation facilities and programs at the Bob Crane Community Center (BCCC). This is a part-time role which will include evening and weekend hours. The City of Upper Arlington is an equal opportunity employer, striving to foster an equitable and inclusive work environment.

Essential Functions

• Oversees facilities, general open play, and programs in gymnasiums, gaming area, program rooms, common areas and on the track.
• Ensures open play, programs, and leagues in the gymnasiums maintain order, follow policies, and are successfully with a sense of fair play for all users.
• Keep all facilities and equipment clean and ready for use by participants. This includes cleaning (including restrooms) and light maintenance, organizing equipment and storage spaces, and inspection of equipment.
• Set up and tearing down spaces and classrooms for general play, programs, and rentals.
• Enforce building policies and procedures.
• Ensure all patrons are using equipment and spaces in a safe and appropriate manner.
• Ensure all patrons using spaces are in accordance with building and department schedules, policies, and procedures.
• Maintain attendance records and ensure program sign-in procedures are followed. Keep score for gymnasium programs when needed.
• Helps maintain security and patron safety of recreation spaces.
• Provide general first aid and respond to emergencies in cases of participants injury or illness. Initiate building emergency actions plans and fill out appropriate accident and incident reports when needed.
• Assist with opening and closing procedures of the community center.
• Communicate all building and operational issues with MOD or supervisor.
• Assist with community center programs as needed.
• Demonstrate predictable and regular attendance.
• Performs other duties as required. (5%)

Qualifications

• Must be at least 16 years of age;
• Previous experience in a recreation facility preferred;
• CPR and First Aid certification required within first thirty days of employment.

Knowledge, Skills, and Abilities

Knowledge of:
• City, Department, and Division goals and objectives;
• City, Department, and Division policies and procedures;
• Personnel rules and regulations;
• Customer service and de-escalation techniques;
• Rental facility practices and procedures;
• Workplace safety;
• Current technology and social media.
Skill in:
• Proficient use of applicable technology and software;
• Interpersonal and communication skills;
• Use of modern office equipment;
Ability to:
• Interact with the public in a professional and courteous manner;
• Carry out detailed written or oral instructions;
• Interpret a variety of instructions in written, oral, picture, or schedule form;
• Troubleshoot problems involving several variables within familiar context;
• Exercise good judgment and problem-solving skills with minimal direction or supervision.
• Recognize unusual or threatening conditions and take appropriate action;
• Respond to routine inquiries from public and/or officials;
• Demonstrated awareness of and an ability to effectively use communication that overcomes sociocultural and lingual barriers, to be aware of verbal and nonverbal forms of communication, and listen and adapt approach to fit audience accordingly
• Effectively use and understand a variety of written and/or verbal communications;
• Develop and maintain effective working relationships;
• Act as a role model for inclusive and culturally competent behavior;
• Resolve complaints;
• Travel to and gain access to work site.