Senior Product Manager, Valve Clinic Coordinator Programs, TMTT

Role Description

Make a meaningful difference to patients around the world. Driven by a passion to help patients live healthier and more productive lives, our Sales teams embrace Edwards Lifesciences’ values to build trusting, lasting relationships with medical professionals and industry partners. Your insight and dedication will help deepen and broaden clinical knowledge of our company’s innovative technologies, while creating connections between providers and teams across our businesses to ensure patients receive the highest quality of care.

Patients with mitral and tricuspid heart valve disease often have complex conditions with limited treatment options. Our Transcatheter Mitral and Tricuspid Therapies (TMTT) business unit is boldly pursuing an innovative portfolio of technologies to address a patient’s unmet clinical needs. It’s our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey.

As the Senior Product Manager, VCC Programs, you will serve as the strategic and operational lead for the development, execution, and continuous improvement of Valve Clinic Coordinator (VCC) education programs nationwide. This role is dedicated to designing, managing, and tracking comprehensive VCC training initiatives delivered through virtual, hybrid, and in-person formats, ensuring consistent, high-quality education that drives awareness of TMTT therapies and standardizes best practices across valve clinics.

This position is open to U.S.-based remote candidates. The role involves routine domestic travel to hospital sites nationwide.

Qualifications

• A Bachelor’s degree in related field and a minimum of 8 (eight) years of previous related medical device and/or clinical experience, or equivalent work experience based on Edwards criteria OR
• A Master’s degree in related field and a minimum of 6 (six) years of previous related medical device and/or clinical experience, or equivalent work experience based on Edwards criteria
• Experience working in sales, marketing, or healthcare industry or equivalent work experience based on Edwards criteria (Preferred)

Requirements

• Serve as the dedicated owner of the national TMTT Valve Clinic Coordinator (VCC) education strategy, defining program objectives, learning pathways, and success metrics across all delivery formats (virtual, hybrid, and in-person).
• Identify VCC educational needs through analysis of market trends, field feedback, clinical practice gaps, and evolving customer workflows, translating insights into targeted, scalable programs.
• Develop and maintain a structured VCC curriculum that supports onboarding, advanced learning, and ongoing professional development, ensuring alignment with national sales and clinical objectives.
• Plan, design, and execute VCC-focused programs, including national and regional meetings, congress symposia, workshops, and virtual learning events.
• Lead agenda development in concert with our VCC faculty, learning objectives, and content creation for VCC programs, collaborating with internal stakeholders and external speakers to ensure relevance, accuracy, and engagement.
• Oversee end-to-end execution of VCC programs, including timelines, logistics, speaker coordination, content readiness, and post-program follow-up.
• Develop complex clinical and operational content tailored specifically to the VCC audience, incorporating current data, literature, workflow best practices, and regulatory considerations.
• Partner cross-functionally with Marketing, Brand, Corporate Communications, Training, and Sales to align messaging and ensure consistent delivery across all VCC touchpoints.
• Drive VCC program materials through EW legal and regulatory approval processes, demonstrating strong clinical and technical acumen.
• Identify, engage, and manage internal and external subject matter experts (SMEs), including experienced VCCs and field partners, to support program strategy and content development.
• Foster a national VCC community by facilitating collaboration, knowledge sharing, and adoption of standardized best practices across valve clinics.
• Serve as a trusted partner to the U.S. field sales organization, ensuring VCC programs support field needs and customer engagement strategies.
• Establish and manage tracking mechanisms to measure VCC program participation, engagement, and effectiveness across virtual and in-person formats.
• Analyze program outcomes and feedback to continuously optimize curriculum, delivery methods, and content relevance.
• Evaluate and recommend technology platforms and tools to support effective content management, virtual learning, and program analytics for the VCC audience.
• Communicate complex clinical, technical, and operational information with tact and diplomacy to diverse internal and external audiences.
• Represent leadership on VCC-focused projects, consulting within a project setting and interfacing with project managers and sales leadership.
• Manage multiple, complex priorities in a fast-paced environment while maintaining high attention to detail and meeting deadlines.

Benefits

• Experience working as a Valve Clinic Coordinator (VCC)
• A willingness to travel up to 40% (includes car, air, overnight)
• Mitral & Tricuspid structural heart experience
• Strong experience designing and delivering education programs across virtual and in-person modalities
• Proven success in program strategy, development, and project management, preferably within clinical, sales, or healthcare education environments
• Advanced proficiency in Microsoft Office Suite (including Excel) and familiarity with learning or content management platforms
• Excellent presentation, facilitation, written, and verbal communication skills, with the ability to influence and build relationships across organizational levels.

Company Description

Edwards is an Equal Opportunity/Affirmative Action employer including protected Veterans and individuals with disabilities.

COVID Vaccination Requirement: Edwards is committed to protecting our vulnerable patients and the healthcare providers who are treating them. As such, all patient-facing and in-hospital positions require COVID-19 vaccination. If hired into a covered role, as a condition of employment, you will be required to submit proof that you have been vaccinated for COVID-19, unless you request and are granted a medical or religious accommodation for exemption from the vaccination requirement. This vaccination requirement does not apply in locations where it is prohibited by law to impose vaccination.