Senior Payroll Manager, US
Segment (Twilio)
Role Overview Senior Payroll Manager, US is a key leadership position within the Finance organization. This role reports to the Director of Global Payroll and leads a high‑performing team of payroll professionals located in the US and Philippines. The Senior Payroll Manager will oversee all aspects of US payroll operations for our rapidly growing company—driving timely, accurate, and compliant payroll, improving end‑to‑end processes, and ensuring seamless integration with enterprise systems including UKG and Workday. The ideal candidate is a strategic and tactical leader who thrives in a fast‑paced, growth‑oriented environment and is comfortable rolling up their sleeves to drive results. Responsibilities Lead the US payroll function with a team of skilled payroll professionals, supporting a growing global workforce across the US and Philippines Manage and oversee global payroll processing using UKG and Workday Payroll, including bi‑weekly, semi‑monthly, and commission cycles Ensure accurate and timely payroll for all states in compliance with federal, state, and local tax and labor regulations, including variable pay, stock, supplemental, and off‑cycle pay runs Manage monthly and quarterly payroll close activities; prepare management reporting decks and GL journal entries Responsible for timely and accurate accounting for all employee compensation and balance sheet reconciliations Set up and manage payroll in new states, providing input to payroll service providers, reviewing and approving payrolls Apply for tax IDs for new jurisdictions and maintain tax information using ADP Smart Compliance Manage the transmission of data files for FSA, HSA, and 401(k) plans Perform quarter/year‑end reconciliation of payroll and stock transactions; manage W‑2 processing accuracy Drive cross‑functional collaboration with HR, HRIS, Benefits, Compensation, Stock, Finance, Tax, and Legal teams Ensure smooth integration with ancillary systems, including UKG Workforce Management, Workday, and NetSuite ERP Document and enforce internal controls in compliance with SOX procedures; support quarterly and annual external audit requests Manage internal and external payroll audits and relationships with external payroll providers Develop and maintain payroll policies, calendars, checklists, process maps, and procedural documentation Drive special projects including system implementations, upgrades, integrations, and process improvements Mentor, develop, hire, and train staff; develop and report on key payroll metrics Respond to employee payroll inquiries with urgency, empathy, and accuracy Support management on ad‑hoc, scalability, and acquisition‑related projects Requirements 7+ years of experience leading US payroll operations at a public, multinational high‑tech company Hands‑on experience with UKG (UltiPro/UKG Pro) and Workday Payroll—both platforms required CPP (Certified Payroll Professional) certification preferred Strong working knowledge of multi‑state and federal payroll, tax, and wage and hour laws Demonstrated leadership, organizational, and team management skills Strong analytical skills including flux analysis on P&L and Balance Sheet Experience with ADP Smart Tax Compliance, ADP Workforce Now, Dayforce or similar payroll platforms is a plus Experience implementing or upgrading large‑scale payroll systems strongly preferred Experience with stock transactions related to payroll reporting and tax withholdings Understanding of payroll journal entries and GL account reconciliations Degree in Business, Accounting, or Finance; CPA or MBA a plus Proficient in Microsoft Excel, PowerPoint, and Word Excellent verbal and written communication and presentation skills Resourceful, innovative, detail‑oriented, with a can‑do attitude Ability to operate in a fast‑paced, data‑driven, and rapidly evolving organization Benefits Comprehensive medical, dental, vision, disability, life insurance Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits Voluntary supplemental health coverage and life insurance 401(k) match and ESPP Paid time off and paid sick leave Paid parental and pregnancy leave Family‑forming benefits (IVF, Preservation, Adoption, etc.) Emergency backup care (Child/Adult/Pets) Employee Assistance Program (EAP) with counseling sessions available 24/7 Free legal services that provide legal advice, document creation and estate planning Employee bonus referral program Student loan refinancing assistance Employee 1:1 coaching, perks and discounts program Equal Opportunity Employer RingCentral is an equal‑opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. #J-18808-Ljbffr Segment (Twilio)
- ...Overview Job Description The Senior Payroll Manager is responsible for overseeing all aspects of payroll processing and reporting, ensuring accurate... ...(CPP) certification highly preferred. The Values That Define Us Execution We deliver results with focus, ownership, and...SeniorWork at officeLocal areaFlexible hours
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