Senior Product Manager

Own the roadmap and backlog for assigned platform areas, with accountability for outcomes and delivery Conduct ongoing discovery with customers, including integrator project managers, field technicians, security directors, and support teams Synthesize customer input, support data, and sales feedback into prioritized roadmap decisions Author clear engineering requirements covering problem definition, user context, scope, edge cases, and rationale Partner with Design teams on user flows and mockups Maintain ownership through refinement, build, and release Manage backlog scope and sequencing Communicate prioritization tradeoffs and rationale Define success criteria before launch and evaluate post-launch outcomes Apply AI tools to synthesize feedback, draft and refine requirements, analyze product data, and build prototypes Maintain a point of view on where AI adds product value Author release communications, brief internal teams, and support Sales in articulating product changes Track competitive activity and assess substantive differentiation Contribute to quarterly and half-year planning with the Director of Product Engage directly with customers through advisory councils, user groups, and trade shows Own the future direction, roadmap, requirements, and outcomes for one or more SiteOwl platform areas Requirements Six or more years of product management experience, including multiple years owning B2B SaaS products with revenue accountability Demonstrated track record of shipping products with sustained real-world usage Strong written communication across requirements, decision documentation, roadmap narratives, and customer-facing communication Working knowledge of data models, permissions structures, integrations, and design considerations for users operating in field conditions Structured decision-making approach Demonstrated customer engagement orientation, including direct field observation Practical fluency with AI tools for research synthesis, drafting, competitive analysis, data analysis, and prototyping Bachelor's degree in engineering, business, or a related field, or equivalent professional experience Excellent written and verbal English communication skills Proficiency with issue tracking, documentation, design collaboration, and analytics tools Valid passport, or ability to obtain one Meaningful business-hours overlap with Central Time Preferred: experience in electronic security, physical security, construction technology, field service, or an adjacent industry Preferred: familiarity with architectural drawings, CAD, or BIM formats (DWG, DXF, Revit) Preferred: experience designing mobile applications for field or industrial use cases Preferred: experience with multi-tenant architecture, role-based permissions, and enterprise administration features Preferred: experience leading a product through a platform migration or re-architecture Preferred: experience shipping AI or LLM-based features, including evaluation and guardrail development Core Competencies Demonstrates expertise in product management for B2B SaaS, with a strong focus on customer engagement, AI tool application, and effective communication of product requirements and roadmaps. Proven ability to synthesize customer feedback and data into actionable product strategies and outcomes. Highest-signal resume keywords Product Management Experience B2B SaaS Ownership AI Tool Proficiency Strong Written Communication Customer Engagement Orientation ATS Optimization Keywords Hard Skills Product Roadmap Development Requirements Authoring Data Analysis Competitive Analysis User Flow Design Prototyping Multi-Tenant Architecture Role-Based Permissions Mobile Application Design Platform Migration Experience Soft Skills Structured Decision-Making Clear Communication Certifications & Qualifications Bachelor's Degree in Engineering Bachelor's Degree in Business Valid Passport Industry Keywords Electronic Security Physical Security Construction Technology Field Service Architectural Drawings CAD BIM Field Conditions Tools & Technologies Issue Tracking Tools Documentation Tools Design Collaboration Tools Analytics Tools AI Tools #J-18808-Ljbffr