Senior Manager, Distribution Operations

Compensation Data

$100,000 - $116,000 annually

Company Overview

For more than 70 years, TBC Corporation has been a leader in the mobility industry and one of North America’s largest marketers and distributors of automotive replacement tires through wholesale operations. Additionally, TBC responds to the needs of consumers in search of total car care at nearly 470 franchised tire and automotive service centers under the award-winning Big O Tires brand. TBC is headquartered in Palm Beach Gardens, Florida.

With $5 billion in revenue and more than 3,000 employees in the U.S. and Mexico, TBC markets on a wholesale basis to regional tire chains and distributors serving independent tire dealers and with proprietary brands of tires specializing in passenger, commercial, farm and specialty tires. In 2005, TBC Corp. was purchased by Sumitomo Corporation of America (SCOA). SCOA is the largest subsidiary of Sumitomo Corporation, one of Japan’s major integrated trading and investment business enterprises. In 2018, Michelin, the largest tire manufacturer in Europe, invested in the company which is now a 50:50, privately held joint venture between Sumitomo and Michelin.

Our Values Are The Foundation Of Our Work, How We Interact With Each Other, And The Strategies We Employ To Fulfill Our Purpose. These Are The Practices We Use Every Day – In Everything We Do

• Integrity - We act honestly because nothing is more important than our reputation.
• Teamwork - We are better together.
• People-Focused - We put people first – our Associates, customers, franchisees, and partners – and cultivate a respectful, collaborative, and inclusive culture, top to bottom, inside and out.
• Accountability - We own our actions and decisions; we do what we say we are going to do.
• Leave Everything Better - We innovate to improve everything we touch, and we take actions now to protect the future.

The Senior Manager, Distribution Operations is a traveling leader that will provide short-term site leadership to vacant or underperforming distribution centers. This is a collaborative, results-driven leader who plays a key role in helping distribution centers deliver best-in-class performance across critical Key Performance Indicators (KPI), operating as a Supply Chain Process subject matter expert (SME) for distribution operations leaders and wholesale counterparts. This role must be flexible and adaptable as the Distribution business model continues to evolve.

Job Responsibilities

• Supports all elements of distribution center operations, including inventory management & control, route management, and cost controls.
• Conducts Operational audits
• Ensuring Standard Operating Procedures (SOPs) and policies are consistently applied to achieve operational performance indicators.
• Champion company safety initiatives to ensure safe and on time delivery of products to customers inclusive of specific safety performance requirements (TRIR-Total Reportable Incidence Rate) and Preventable Accident rates)
• Ensuring facilities, equipment, and vehicles are maintained, providing tools that support the safe, efficient, and fiscally responsible operation of the Distribution Center
• Monitor, report, and support the management of labor, delivery, and other variable costs associated with the Distribution Centers

Additional Responsibilities

• Responsible for the protection of company assets which includes inventory, equipment, and facility.
• Communicates change and the reasons for change effectively. Prepares appropriate change plans for the workforce and anticipates and mitigates confusion, resistance, and conflict.
• Analyzes data and trends – Utilizes spreadsheets and reporting to address underperformance in the distribution center.
• Collaborate with Wholesale and Franchise sales teams to meet established service level agreements and identify opportunities for improved customer service
• Collaborate with cross-functional teams to achieve operational goals for the organization
• Lead implementation of organization initiatives related to technology, cost containment, inventory management, safety, training, engagement, etc. Ensure successful adoption of new behaviors and skills needed for new expectations.
• Partner with field leadership to recruit people needed, for competitive advantages while balancing the organization’s resources to meet short-term and long-term strategic goals.
• Travel up to 75%
• Other duties as assigned.

Qualifications

• A 4-year degree in Logistics, Supply Chain Operations, Business or other related disciplines is preferred or equivalent experience in warehouse distribution or transportation environment.
• Demonstrated management experience including leadership and motivational ability, time management and organizational skills, training, coaching and counseling preferred
• Proficient in computer programs including Microsoft Office, Word, PowerPoint, Excel, Outlook, etc.
• Ability to work well under pressure (prioritize, manage time, maintain composure.)
• Knowledge of Lean methodology and proven success driving change in a dynamic environment
• Safety 1st Mentality
• Strong verbal and written communication skills.
• Must be able to repetitively lift up to 50 pounds while bending and twisting
• Must maintain a current driver’s license
• Ability to work a flexible schedule including nights holidays and weekends, as needed.
• 24/7 access to cell phone, email and security system in case of an emergency
• ERP system and Routing Software experience is a plus.
• High level of professional integrity
• Bilingual in Spanish /English is a plus

Benefits

• Market competitive compensation
• 401(k) and Roth with company match. Immediate 100% vesting
• Comprehensive benefits including medical, dental and vision
• Company paid short term disability and employer subsidized long term disability
• Company paid life insurance
• Discounted tire purchasing
• Tuition reimbursement
• Employee assistance program
• Generous paid vacation and paid time off
• Customizable voluntary benefits
• and More!!!

Mission Critical Competencies

Role

TBC seeks team members who excel in demonstrating our critical competencies to drive organizational capability. In this spirit we view the following as mission critical for this role:

• Strategic Mindset: seeing ahead to future possibilities and translating them into breakthrough strategies.
• Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Cultivates Innovation: Creating new and better ways for the organization to be successful.
• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
• Customer Focus: Building strong customer relationships and delivering customer-centric solutions.
• Develops Talent: Developing people to meet both their career goals and the organization's goals.
• Ensures Accountability: Holding self and others accountable to meet commitments.
• Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
• Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Change Management: effective Sponsorship, Change Agent and influencing skills. Adaptive, agile, flexible, open minded. Proven ability to build cross-functional commitment, lead, simplify and scale complex dynamic organizations through transformational change.