Senior Manager, Operations

What you'll do...

Position: Senior Manager, Operations

Job Location: 221 River Street, Hoboken, NJ 07030

Duties: Manages the development and improvement of new or existing operational tools, reports, and customer-facing functionality by providing direction and input on project business and functional requirements; providing subject matter expertise; developing requirements; providing solutions for complex problems that span multiple businesses, functions and/or time frames with new or existing tools; and partnering cross-functionally with product management, merchandising, engineering, and other groups to drive projects. Manages the implementation of business solutions by building relationships and partnerships with key stakeholders; developing new innovations and tools for site selection and continuously improving selection methodology; leveraging best practices from cross-functional partners to streamline and improve processes; analyzing and interpreting information for one or more initiative work streams to improve business efficiency; developing creative solutions within business areas to reduce costs and meet business goals; ensuring data accuracy; using knowledge and experience of the business to determine what activities must be done by serving as subject matter expert; developing and implementing scorecards and other tracking mechanisms; creating new innovations for store activation; collaborating with and influencing operations and other internal partners in support of strategies; and driving execution to meet metrics through customer service and platform development . Provides decision support by sourcing, organizing, analyzing, and interpreting data and information; providing influence and insight on current and future business trends; conducting analyses of initiatives to understand and communicate trends; translating data analysis into recommendations aligned with business objectives; and working collaboratively with cross-functional teams to develop processes and strategies that help meet business goals. Directs the execution of projects, work streams, and programs by managing and modifying associated project plans; creating and managing task timelines; formatting and maintaining project data; organizing and facilitating communication materials to ensure successful roll-outs and implementations; identifying performance standards; measuring progress and adjusting performance accordingly; developing solutions and contingency plans for issues that have been escalated by project managers; adjusting direction based on project evaluation; and managing budget and approving expenditures for assignments where required. Drives activities and projects that generate revenue, offset operational expenses, mitigate loss, and allocate or influence budget spending by researching and integrating information and data; applying business measures and analyses to identify improvement opportunities; analyzing and interpreting information by using various analytical methodologies for one or more initiative work streams to improve business efficiency; developing creative solutions within business areas that reduce costs and meet business goals; using judgment to prioritize assignments; and ensuring data accuracy. This position supervises one employee: Manager, Process Improvement (1).

Minimum education and experience required: Master's degree or equivalent Business Administration, Engineering (any), Operations, Supply Chain Management or related field and 1 year of experience in operations, project management, or related area; OR Bachelor's degree or equivalent in Business Administration, Engineering (any), Operations, Supply Chain Management or related field and 3 years of experience in operations, project management, or related area.

Skills required: Experience with overseeing end-to-end international ocean and air freight operations, ensuring seamless cargo flow, timely receiving, and operational excellence. Experience with collaborating with international teams to manage ocean and air logistics service provider relationships and performance metrics (on-time delivery, cost, and service quality). Experience with leading process standardization and optimization projects to streamline cargo handling and receiving processes at fulfilment centers. Experience with partnering with cross functional teams to onboard and launch additional fulfilment centers to support the growth of business. Experience with leading a team of logistics and operations professionals managing inbound ocean and air freight to fulfilment centers. Experience with driving initiatives to support the growth and scalability of eCommerce business, including process standardization, system integration, and operational readiness for new logistics services. Experience with identifying and evaluating new logistics solutions, carriers, and service models to enhance program capabilities and customer experience. Experience with supporting pilots and go-to-market launches for new logistics offerings by providing operational expertise and ensuring smooth onboarding of carriers and internal teams. Experience with designing and developing Tableau dashboards to analyze carrier operational performance, enabling data-driven insights and driving continuous performance improvement. Employer will accept any amount of experience with the required skills.

Salary Range: $131,934/year to $216,000/year. Additional compensation includes annual or quarterly performance incentives.

Benefits: At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty and voting. Other benefits include short-term and long-term disability, education assistance with 100% company paid college degrees, company discounts, military service pay, adoption expense reimbursement, and more.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.

Wal-Mart is an Equal Opportunity Employer.

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Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.