Infrastructure Engineer - Software Packaging

Salary: $42,500 - 70,500 per year Requirements:

• At least 5 years of experience in software packaging or application deployment, including lead or escalation-point responsibilities.
• Strong Windows packaging expertise, particularly for Windows 11, and working knowledge of macOS packaging.
• Advanced knowledge of Windows Installer technologies, with strong MSI skills; MSIX experience is preferred.
• Advanced PowerShell skills and familiarity with packaging automation patterns.
• Experience with packaging tools such as AdminStudio or equivalent.
• Advanced troubleshooting skills, including analysis of installation logs, services, drivers, registry and file-system behavior, and permissions.
• Experience coordinating with application owners and infrastructure teams on upgrades, integrations, and enterprise rollouts.
• Ability to support client testing, deployment, and release validation.
• Ability to use AI tools to accelerate packaging work while independently validating results and following security, compliance, and change-control practices.

• Package, test, and deliver Windows and macOS applications for enterprise deployment, including upgrades, remediations, and dependency management.
• Manage packaging work from intake through production, including gathering requirements, analyzing installations, repackaging, testing, supporting user acceptance testing, and confirming deployment readiness.
• Act as a technical lead and escalation point, mentor junior packagers, and strengthen team playbooks, templates, and quality controls.
• Investigate complex installation and runtime issues using advanced monitoring and logging, and drive root-cause fixes with vendors and engineering partners.
• Work with engineering, operations, security, and business application stakeholders to coordinate releases and minimize disruption to users.
• Improve packaging pipeline automation and orchestration, including builds, validation, detection rules, versioning, deployment notes, and rollback plans.
• Use AI to assist with scripting, log analysis, documentation, change tickets, release communications, runbooks, and troubleshooting guides, validating outputs before implementation.

• AI
• Support
• macOS
• PowerShell
• Security
• Windows
• DevOps
• Marketing

More:

We are hiring a Senior Software Packager to deliver application packages for Windows 11 and macOS endpoints, with supporting workflows across Windows Server 2025 and enterprise management platforms. We are J.P. Morgan, part of JPMorganChase, a longstanding financial institution serving consumers, businesses, and institutional and government clients across banking, transaction processing, and asset management. Our Corporate Functions teams support the success of our businesses, clients, customers, and employees. We offer a competitive total rewards package, with compensation based on role, experience, skills, and location, and benefits for eligible employees that may include healthcare, wellness services, retirement savings, backup childcare, tuition reimbursement, mental health support, and financial coaching. We value diversity and inclusion and provide reasonable accommodations for religious practices and disability-related needs.

last updated 42 week of 2026