Front Desk Receptionist

Job DescriptionJob DescriptionAbout UsAirSculpt® is a next-generation body contouring treatment designed to optimize both comfort and precision, available exclusively at AirSculpt offices. This minimally invasive procedure removes unwanted fat, tightens skin, and can transfer fat to enhance other areas, sculpting targeted areas of the body with precise results and minimal downtime. More than 75,000 cases have been performed in AirSculpt's 30+ premium locations throughout the United States and Canada.OverviewThe Front Desk Receptionist (Patient Concierge) is a key link in our relationships with new consultations/patients and must have the ability to connect with people on a professional and friendly level to instill trust and confidence. The main objective of this role is to ensure that all patients and prospective patients receive top quality attention and care in the interactions they have with the practice. The Front Desk Receptionist (Patient Concierge) will partner closely with all staff members to achieve operational goals. This is a full-time position that requires open availability, including Saturdays.Main responsibilities include, but are not limited to:Welcome patients to the practice; answer the phone promptly and professionallyManage the clinic schedule and patient appointments; ensure the check-in process is handled in accordance with company policyCreate, maintain and file medical recordsEnsure that the practice and working areas are clean and stocked; inform management when stock is lowMaintain a positive attitude and contribute toward a quality work environmentAssist in all areas of daily operation as requested by the Practice ManagerOther tasks as assigned by managementDesired Job QualificationsAt least 1 year experience in front desk or administrative support interfacing with clients, patients, or vendorsExperience with scheduling tools (i.e. My Aesthetics Pro)Experience with patient charts and/or managing a complex filing systemExperience managing a high volume of calls to include directing calls, taking messages, and prioritizing incoming calls while juggling incoming patients/vendors and/or other tasksProfessional demeanor and presentationExcellent communication skills, both verbal and writtenStrong computer skills with proficiency in G-Suite for Email, Calendar, Sheets and DocsImpeccable organizational skillsDemonstrated experience in caring for customers/patients, preferably within a healthcare or service settingAbility to self-motivate while being a team playerFull-time and weekend availability (Saturday and Sunday)Bilingual preferred (English/Spanish)Physical Demands:Must be able to sit or stand intermittently for the duration of a shift (8-12 hours)Push/pull/lift up to 25 poundsBenefits: Insurance: Competitive choices for health, dental and vision coverage; 1x base salary in life insurance, plus Short-Term and Long-Term DisabilityRetirement Plan: 401(k) & Roth IRAPaid Time Off: vacation and sick days, as well as company holidaysCompensation: $18-20/hr, based on experience. This role is also eligible for a monthly bonus incentive (up to $500) as well as the benefits shown above.Full compensation packages are based on candidate experience and relevant licenses or certifications.AirSculpt provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.AirSculpt participates in E-Verify to confirm the identity and employment eligibility of all new hires. Click the following link for more information:E-Verify Participation Poster