CX Strategy Designer — Hybrid, Journey Mapping & Insights
twentysix
AKQA is seeking an Experience Strategist to support the development of CX strategy across key client accounts. The role entails turning customer insights into actionable improvements, contributing to CX roadmaps, and assisting in service blueprinting efforts. A strong focus on qualitative and quantitative research is required, fostering collaboration in a hybrid studio environment. This position offers opportunities for personal and professional growth within a creative team. Join AKQA to help champion customer-centric thinking and make significant contributions to client projects. #J-18808-Ljbffr twentysix
$164.7k - $266k
...you’ll do As a Lead Journey Designer, you will translate business strategy, brand strategy,... ...qualitative/quantitative insights into clear service... ..., journey maps, ecosystem maps, and... ...Growth, Sales, and CX to ensure service designs... ...Job Designation Hybrid: Employee divides their...SuggestedPermanent employmentFull timeContract workWork at officeLocal areaRemote work2 days per week- ...Senior Product UI/UX Designer At OpenArt, we're... ...OpenArt products—from mapping user journeys to crafting clear and... ...questions, synthesize insights, and shape fuzzy... ...pixels, but product strategy. Curiosity & Growth... ...Bay Area required (hybrid policy with 3 days onsite...SuggestedRemote workVisa sponsorshipRelocation package
$110k - $145k
...impact. About this role As a CX Strategy Associate, you will improve... ...responsibilities AI Automation Design and implement automation... ...support channels Measurement & Insights Analyze CX performance across... ...(chatbot, support, product journeys) Identify friction points not...SuggestedLocal area- ...experiences through research insights. The ideal candidate has a... ...customer experience and service design, excels at facilitating... ...Responsibilities include creating journey maps, designing human-centric... ...operationalizing experience strategies. Occasional travel to client...Suggested
- Femtech Insider Ltd. is looking for a Senior UX Designer in San Francisco to design consumer-facing features for their mobile app. This hybrid-remote role requires 5+ years of experience, mastery of design tools like Figma, and a portfolio showcasing high-quality UI/UX...SuggestedRemote work
$131.75k - $178.25k
...Goodrich- is seeking a Client Service Manager in San Francisco. This hybrid position requires 5+ years in a client service or related field... ...supporting Client Service Teams, utilizing Salesforce for insights, and managing projects with Smartsheet. The salary is...- ...Square’s Growth Product Design team helps sellers... ...designers to shape meaningful journeys across mobile and web.... ...partners to define strategy, shape roadmaps, and deliver... ..., and customer insight to simplify complexity... ...systems thinker who can map out complex flows, yet...Local areaRemote workWorldwideFlexible hours
- ...Staff Product Designer Hybrid - San Francisco, California Our mission... ...their health by providing daily insights and practical steps to... ...connected to the personal wellness journey of every Ōura member. The... ...highest level of craft and strategy, partnering with Product,...Work at officeLocal areaRemote workFlexible hours
$200k - $225k
...Staff Product Designer As a Staff Product Designer... ...'s product-led growth strategy—working at the intersection... ...on end-to-end user journeys that drive measurable... ...end, from identifying insights through to execution... ...you: fully remote or a hybrid mix of office and home...Casual workWork at officeRemote workWorldwideHome officeFlexible hours$146k - $183k
...Staff Product Designer Denver, CO; San Francisco,... ...Drive end-to-end design strategy and execution across... ...business needs. Translate insights from research and data... ...non-office days for hybrid employees. Our... ...throughout your candidate journey, please fill out this...Full timeContract workFor contractorsWork at officeLocal areaRemote workShift work2 days per week3 days per week- ...UI/UX Designer Location: On-site at Client facilities (San Francisco... ...) User personas and journey maps for key user groups... ...report with key findings and insights Task 2: Design a Product... ...Deliverables: Product Vision & Strategy Document Product Roadmap...
$146k - $183k
...hiring a Staff Product Designer for our Benefits team to... ..., Data Science, CX, Operations, and Sales... ...trustworthy-from end-to-end journeys to the underlying systems... ...context. You define area strategy using measurable bets... ...non-office days for hybrid employees. Our customers...Full timeWork at officeLocal areaRemote work2 days per week3 days per week$185k - $210k
...Personal Knowledge Graph map the relationships... ...of our product, design, engineering, and... ...drive impact from insights, and ensure admins... ...product strategy. Deep expertise with... ...contextual inquiry, journey mapping, JTBD) combined... ...: This role is hybrid (4 days a week in...Work at officeHome officeFlexible hours- ...full‑stack IC Lead Product Designer to join our Design team. A... ...impact on product strategy and customer experience in... ...ability to apply consumer insights and metrics to inform design... ...across the entire customer journey. What we offer Hybrid Work Model: Based in San Francisco...Self employmentWork at officeRemote workFlexible hours
- ...of experience in end-to-end product design Bachelor’s or Master’s degree in product... ...Conduct user research, develop insights through journey mapping, UX workflow analysis, and testing to... ...actionable projects Collaboration and Strategy: Work closely with design and cross-...
$164.7k - $266k
DocuSign, Inc. is looking for a Lead Journey Designer to transform business strategies into actionable service designs. This role involves leading complex projects... ...experience and a strong portfolio. The position is hybrid, requiring in-office presence at least 2 days a week....Work at office2 days per week- ...knowledge workers. Ideally, candidates should have 8+ years of experience in UX and strong storytelling skills. The position offers robust health benefits, 401(k) matching, and a generous paid time-off policy, emphasizing a dynamic hybrid work model. #J-18808-Ljbffr Superhuman
$131k - $218k
...Senior Product Designer GoFundMe is the world’s most powerful... ...partners to shape the vision, strategy, and execution of our most... ...brings others along for the journey. This is a hybrid position based out of our... ...qualitative and quantitative insight to define problems,...Full timeWork at officeFlexible hours- .... The Team The Borrow design team at SoFi is responsible... ...loans. The lending journey for our members... ...based on research, member insights, and industry best practices... ...: building vision & strategy, ensuring all the loose... ...experience. Create system maps, user flows, prototypes...Temporary workRemote workWork from home
$215k - $258k
...in New York, is seeking a Staff Product Designer who will lead the design for core product... ...collaboratively, leveraging AI-driven insights to create intuitive solutions. The role... ...to commute to our NYC headquarters in a hybrid work setting. #J-18808-Ljbffr GlossGenius- ...User Experience (UX) Designer – Mobile & Platforms... ...: Oakland, CA (Hybrid) Department: Grid... ...documenting current-state journeys, and driving future-... ...Translate insights into design strategies and requirements... ...Experience with journey maps and design systems...
$128k - $145k
...Prompt & Workflow Designer is the strategic architect... ...an office‑centric hybrid schedule. The... ...optimization strategies Technical Documentation... ..., workflow logic maps, and prompt... ...Systems, or a technical CX role within a high... ...of customer journey mapping, logic branching...Work at officeLocal areaImmediate startWork from homeWorldwide$135k - $170k
...Francisco is seeking a strategic and analytical Senior Consumer Insights Manager. This pivotal role is responsible for leading insights strategy, managing market research, and enhancing the client journey. The ideal candidate will have over 7 years of experience in consumer...$188.5k - $255k
...QuickBooks, world‑class design helps power the success... ...project—from gathering insights, brainstorming,... ...locations and requires hybrid‑in‑person work in the office... ...optimize complex customer journey and merchandising flows... ...design, content strategy, or related field. Bachelor...Self employmentWork at office3 days per week$188.5k - $255k
Intuit is seeking a highly experienced Content Designer to develop impactful marketing experiences in San... ...include crafting web experiences, optimizing customer journeys, and collaborating with cross-functional teams. This hybrid role requires in-person work three days a week....3 days per week$157.4k - $196.7k
...but it changes how the journey feels. Disputes are... ...moments in banking. We're designing experiences that... ...Operations, Compliance, and Strategy to shape big picture... ...in research, customer insights, and first‑principles... ...service design, journey mapping, or service...Remote work$119k - $145k
...are hiring a Content Designer to write UX copy and partner... ...optimize the customer journey, especially across the... ...with Prosper. This hybrid role requires... ...research: Use qualitative insights and data to inform content... ...sprints or journey mapping sessions) to align cross...Work at officeRemote workFlexible hours2 days per week- Requirements 8+ years of experience in product design, with a track record of leading complex,... ..., with the ability to translate research insights and design rationale into clear,... ...Your mandate is the end-to-end customer journey that makes autonomous freight a reality ,...
$120k - $135k
...closely with product, design and engineering teams to... ...collaboration, and guide road map and design direction at... ...meaningfully inform strategy and decision-making.... ...into crisp, actionable insights and recommendations... ...and stored in the United States. #LI-Hybrid #LI-KR1Work at office3 days per week$140k - $190k
...We’re hiring Leap’s Founding Designer: the person who will define how... ...who can move fluidly between strategy and execution. One day, you may be mapping a patient journey or learning from a Care Guide... ...dropping off – then turn those insights into clearer, lower‑friction experiences...For contractorsImmediate start
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