Amazon Brand Specialist

This is a full-time remote position for candidates residing in the Philippines. The successful candidate will work a 40-hour week from Monday to Friday on a semi-flexible schedule, consisting of 4 core hours aligned with the UK morning (9AM to 1PM GMT) and 4 flexible hours to complete your 8-hour workday. What is the role about? Grow and maintain the revenue of your assigned portfolio of clients, while retaining them Serve as the main point of contact for assigned clients, fostering strong and trusting relationships Monitor KPIs such as sales ad spend, and profit margins, to make data-driven recommendations Provide Weekly Reports and lead Quarterly Business Reviews (QBRs) to evaluate performance and align on future goals Partner with clients to define quarterly and annual goals, developing actionable strategies to achieve them Carry out day-to-day operational tasks, ensuring client goals and timelines are met Delegate responsibilities effectively within the internal team (PPC, Tech, Copy, Design) ensuring all aspects of the client account are managed efficiently Proactively identify and address potential challenges, such as inventory issues, price fluctuations, or competitor threats Provide solutions and adjust strategies in response to changes in the market or client needs Spot upsell opportunities to offer additional services and grow the value of your client accounts Who are we looking for? The ideal candidate will have a strong background in Amazon account management, a deep understanding of Amazon's marketplace, and excellent communication skills. You will be responsible for building client relationships, managing projects, and delivering exceptional results. You are a proactive, organized, and target-oriented individual who can thrive in a fast-paced environment. You’re a great fit if you have... At least 5 years of proven success in a client-facing Amazon ecommerce role Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions Excellent English communication skills, both written and verbal Detail-oriented, with a passion for delivering exceptional results and exceeding client expectations Self-motivated, with the ability to thrive in a remote work environment Perks at Sitruna Full-time position Permanent work-from-home arrangement UK-aligned work schedule Paid time off Online and occasional in-person team engagement activities Company Overview Sitruna is a full-service Amazon agency founded in 2019 with the mission statement of providing our partner brands with everything they need to succeed on Amazon. We’ve gathered a best-in-class team of eCommerce specialists, who collectively have the expertise to optimise every aspect of an Amazon account: from tech support to marketing, logistics to graphic design. Whilst we’re headquartered in London, UK, we are a truly unified global team with members based in the Philippines, Vietnam and beyond. #J-18808-Ljbffr RGIT Australia