AI-Driven Service & Contact Center Transformation Consultant

frog

Capgemini Invent's frog practice is seeking a Consultant or Senior Consultant in Service & Contact Center Transformation to lead or support workstreams across voice, digital, and assisted channels. You will use qualitative and quantitative analysis to identify drivers of demand, evaluate performance, and build cases for transformation, collaborating with clients, designers, and technology specialists to deliver practical, measurable improvements. #J-18808-Ljbffr frog

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Vacancy posted 3 days ago

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