Mortgage Loan Processor (Hybrid)

Mortgage Loan Processor (Hybrid)Full-timeCompensation: USD 28 - USD 30 - hourlyJob DescriptionProcessorDigital Risk's mission to Make Mortgages Safe relies on the perfect blending of human experience and state-of-the-art technology to serve its workforce and clients.Digital Risk's 1,500+ team members make us one of the largest mortgage outsource providers in the U.S., supplying appraisal and mortgage processing, underwriting and closing to the largest banks and loan originators.Position Overview:The Mortgage Loan Processor will be responsible for performing a variety of loan documentation duties on complex loan packages and ensure compliance with policies and procedures for loan products. The Mortgage Loan Processor will be responsible for delivery an outstanding customer experience with direct customer communication. Candidates must possess a strong sense of urgency with an ability to work in a team environment, maintaining excellent organizational, communication (verbal and written), and PC skills.Essential Job Functions:· Regular, reliable, and predictable on-site presence during standard business hours is an essential function of this role due to operational requirements and client needs.Manage an assigned pipeline of 25-50 plus loans on a daily and weekly basisProcess loans from application to funding including but not limited to:Collecting and analyzing documents to submit to Underwriting for final approvalCommunicating expectations, requirements and program details through established communication standardsMaintain daily workflow prioritization to ensure pipeline management meets required closing datesOrder all required verifications, documentation and subsequent follow-ups and ensures all timeframes and compliance requirements are being metVerify conditions of approval which may include customer income/assets documentation, resolve routine title issues including vesting issues, child support liens, judgment liens, mechanic liens and undisclosed liens and reconveyancesProvide excellent customer service to internal and external clients by demonstrating expertise, thoroughness, thoughtfulness, politeness and enthusiasmEnsure customer service surveys maintain the rating level designated by managementCommunicate with all parties involved in the transaction to keep them informed of file statusReview and analyze all necessary documentation, including borrower docs and third-party docsFollow policies while analyzing applicant information, property and documentationComprehensive understanding of credit underwriting guidelinesMust be flexible and able to work in a fast paced, potentially stressful environmentAs 100% of the work opportunities are onsite, in person attendance is requiredRequirements:5+ years of current Loan Processing experienceKnowledge of processing, underwriting and closing proceduresExcellent customer service and direct customer contactExcellent communication skills (verbal and written)Detail oriented and excellent organizational skillsAble to prioritize multiple competing tasks and manage time effectively in a fast-paced environmentProblem-solver with strong analytical skillsAdheres to directives, procedures and standards· Handling sensitive or confidential information in a controlled environmentAbility to work in a paperless environmentComputer proficiency including Microsoft Office Product SuiteCandidates must be available to work outside of normal business hours when necessaryQualificationsHigh school or equivalent (Required)