Service Tech / Advisor

Job Location Trek Store Williamsburg Summary As a Trek Service Technician/Advisor, your day will involve troubleshooting repairs, servicing all kinds of bikes on the spot, installing accessories, and handling brand‑new models before they hit the sales floor. You will build relationships with customers and be the face of the department when the Service Manager is unavailable. Qualifications Self‑motivation, a positive, team‑focused mentality, and willingness to pitch in on any task Fantastic hospitality—warm, approachable manner, great listening skills, and a drive to help in any way you can Top‑notch communication skills Impressive attention to detail and a love for tinkering until the issue is resolved Eagerness to learn the ins and outs of servicing bicycles and new technologies Compensation Hourly Rate: $16.00 – $21.00 Benefits Flexible and fun company culture Competitive health care – PPO & HDHP medical plan options, Dental insurance, Vision insurance Flexible Spending Accounts (FSA) Free life insurance & optional term life insurance Competitive vacation package 401(k) with match and Employee Stock Ownership Plans (ESOP) 12 weeks of maternity leave with 100% pay Paid company holidays Tuition Reimbursement up to $15,000 for Undergraduate & Masters programs Employee discounts on all products Deep partner retail discounts Equal Employment Opportunity We are an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. We are an E-Verify employer. #J-18808-Ljbffr