Customer Service Representative

Join a Local Leader in Heating & Air Conditioning We’re a well-established, locally owned HVAC company looking for a dependable, detail-oriented Customer Service Representative to help keep our operations running smoothly. If you enjoy organization, problem-solving, and working with a supportive team, this is the role for you! What You’ll Do: Enter service calls in Service Titan operating system Answer customer calls with professionalism Register HVAC equipment and update internal records Handle invoicing and maintain customer account information Provide administrative support across multiple departments Collaborate with the team to ensure smooth daily operations What You Bring: Strong customer service and communication skills Ability to multi-task, problem-solve, and stay calm under pressure Proficiency in Microsoft Outlook, Excel, and Word Excellent organization and attention to detail Service Titan and HVAC experience a plus (but not required)

Schedule: Monday–Friday | 8:00 AM – 5:00 PM Occasional overtime as needed Compensation & Benefits: $17/hr starting pay Medical, Dental, and Vision Insurance Short- & Long-Term Disability 401(k) + matching Life Insurance Paid Time Off We’re an Equal Opportunity Employer – We welcome applicants from all backgrounds and are committed to building an inclusive workplace.