Customer Experience Strategist

Foundry Robotics is building an AI‑native robotics manufacturing company focused on deploying advanced assembly and production capability for leading robotics companies and national‑security‑critical hardware. Basically, we’re building robots that build robots. Our mission is to rebuild American manufacturing as an AI‑first, assembly‑focused, dual‑use contract manufacturer that makes the industrial base scalable, resilient, and competitive again. We are hiring a Deployment Strategist to open, own, and grow our most important defense relationships. You will be the human face of Foundry inside the Department of War, the primes, and the neo‑primes reshaping the industrial base. Responsibilities Run the full lifecycle: prospecting, capture, close, deployment, and expansion. Own forecast accuracy and pipeline hygiene; carry a number against defense accounts. Set deal structures for pilots, deployments, and contract manufacturing relationships. Build account plans for the Department of War, defense primes (Lockheed, RTX, Northrop, GD, BAE, HII, L3Harris), and neo‑primes (Anduril, SpaceX, Palantir, Shield AI, Saronic). Drive multi‑stakeholder cycles end‑to‑end, from first conversation to signed contract. Drive demos and briefings that make the technology real for the people who sign the contract. Own commercial outcomes through deployment, not just signature. Identify manufacturing pain points and assembly bottlenecks where Foundry creates asymmetric advantage. Partner with engineering to translate field feedback into product priorities. Develop reference accounts that become the foundation of expansion. Travel 50% across U.S. customer sites, prime facilities, and DoW installations. Qualifications 5+ years in defense capture, BD, or commercial/GTM roles with a track record of personally closing multi‑million‑dollar deals. Background selling physical hardware into industrial or defense environments: robotics, automation, weapon systems, sensors, or similar. Direct production exposure: manufacturing, sustainment, depot operations, or weapon system production. Understands the difference between selling software and selling systems that have to work on a factory floor. Operates on intent: takes a one‑line objective and returns with a plan, a customer, and a path to revenue. Full commercial accountability: pipeline, forecast, revenue, retention. Active or ability to obtain a DoW/DoD Secret clearance preferred; DoW program office experience in industrial base, maintenance, sustainment, or procurement. Compensation & Benefits The base salary range for this full‑time position in San Francisco is $… (minimum and maximum). Compensation packages include base salary, equity, and benefits. Foundry Robotics employees in eligible roles are also granted equity‑based compensation, subject to Board of Directors approval. Comprehensive health, dental, and vision coverage, and generous PTO. #J-18808-Ljbffr