Front Office Staff (General Administrative)

Job Description

Job Description

Benefits:

• 401(k)
• Competitive salary
• Opportunity for advancement

Job Description

Hello! We are Premier Academy Walnut, a tutoring center committed to providing students with an enriching, well-rounded experience to help them achieve their academic goals. As we continue to grow, we are looking for passionate and detail-oriented individuals to join our team and contribute to our mission.

Expectations

As a Full-Time Front Office Staff (General Administrative) member, you will play a critical role in supporting the daily operations of the center. You will work closely with the Campus Director, tutoring staff, and families to ensure that administrative tasks are completed efficiently and professionally. Your work will help create a smooth and welcoming experience for both students and parents.

What We’re Looking For in Front Office Staff:

• Demonstrates strong organizational and time management skills
• Excellent communication and interpersonal abilities
• Professional and courteous when interacting with families, staff, and students
• Able to manage multiple tasks while maintaining attention to detail
• Proficient with office software and comfortable learning scheduling or data management systems
• Long-term commitment to supporting the center’s academic and operational needs
• Flexible and reliable, especially during peak hours (afternoons and early evenings)

Bonus Qualifications:

• Prior experience in administrative, educational, or customer service roles
• Familiarity with the Walnut Valley Unified School District (WVUSD)
• Bilingual or multilingual abilities are a plus (e.g., Mandarin)

Responsibilities

• Greet and assist students, parents, and visitors at the front desk
• Answer phone calls, respond to emails, and direct inquiries to the appropriate staff member
• Maintain and organize student records, session logs, and other center documentation
• Support scheduling coordination and updates with tutors and students
• Process payments and issue receipts as needed
• Assist with preparing teaching materials and managing office supplies
• Help manage calendars for appointments, meetings, and center events
• Support seasonal projects and assist with marketing or event coordination when necessary
• Provide general administrative support to the Campus Director and tutoring staff

Position Type: Full-time

Typically Monday–Friday, 10:00 AM – 7:00 PM , with occasional weekend availability for special events or meetings but can vary.