Office Services Lead

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.We are seeking an experienced Office Services & Hospitality Team Lead to oversee daily operations and support a seamless client and employee experience. This role is responsible for managing service delivery, leading a team, and ensuring efficient day-to-day operations in a fast-paced, client-facing environment.Pay rate - 27/hr to 30/hrKey Responsibilities:Lead, coach, and support a team to ensure consistent service delivery and operational successSet expectations, provide feedback, and support performance management and developmentPromote accountability, teamwork, and continuous improvementSupport a high level of client and guest experience across the officeOversee conference room readiness, meeting support, and catering coordinationAddress and resolve service-related issues in a timely and professional mannerManage daily office services operations including mail, print, supplies, and facilities coordinationMaintain and improve processes to ensure efficiency and consistencyMonitor service levels and implement improvements as neededCoordinate with vendors to support services including catering, facilities, and equipmentBuild strong relationships with internal teams to support business needsTrack expenses and support cost-effective operationsEnsure adherence to company policies, safety guidelines, and security protocolsConduct regular checks of service areas to maintain a professional environmentSupport compliance with operational standards and proceduresQualifications:5+ years of experience in office services, hospitality, or workplace operations2+ years of leadership or supervisory experienceStrong communication and interpersonal skillsAbility to manage multiple priorities in a fast-paced environmentHigh attention to detail and strong organizational skillsProficiency in Microsoft Office and workplace toolsCore Competencies:Leadership and accountabilityClient service focusOperational efficiencyProblem-solving and decision-makingOrganization and attention to detailOpensity Solutions, provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.Opensity is an Equal Opportunity Employer.We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination.Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity. #J-18808-Ljbffr Forrest Solutions