Tapestry Retail Operations Specialist

Primary Purpose Support the Retail Operations team as it relates to store labor and staffing, reporting, store supply procurement and other ad‑hoc workstreams. Responsibilities Own various weekly reports for stores, field leaders and corporate partners around payroll and labor usage (weekly field payroll reports, weekly MTD recap for NA Corporate Teams, weekly recaps on payroll testing initiatives). Use findings from reporting to craft and implement strategic decisions related to labor modeling and staffing. Maintain a tracking tool for store labor planning. Own target management and labor and planning tool (StoreForce). Create ad‑hoc reports as needed, tailoring format and content based on audience. Manage monthly bonus program payouts and reporting. Create and maintain policy and procedure documents for stores and field leaders. Develop and conduct trainings for field teams around payroll usage, scheduling and StoreForce best practices. Serve as primary point of contact between store teams and supply vendors – facilitating escalations and troubleshooting to ensure timely resolutions. Manage PO creation and invoice processing for all store supply categories and other areas of the business as needed. Proactively identify opportunities for process change or efficiencies, work strategically to develop new ways of working to drive the business forward. Support other Retail Operations projects as needed. Provide on‑site support for annual Store Leader conference and other meetings throughout the year. Monitor email periodically after hours, including nights and weekends to react to any urgent business needs. Qualifications Excellent communication skills, both verbal and written, with excellent interpersonal skills. Ability to work cross‑functionally. Ability to prioritize workload and multi‑task. Strong understanding of all Windows‑based office programs (Excel, Outlook, Word, PowerPoint). Must be highly proficient in Excel. Minimum 2+ years of experience in luxury goods or a comparable retail environment with a focus on Retail Operations, Retail Payroll, Scheduling and Labor Modeling. Equivalent combination of education and relevant experience. Base Pay Range $66,300.00 - $79,000.00 Benefits Medical insurance Dental insurance Vision insurance 401(k) Paid paternity and maternity leave Commuter benefits Disability insurance Tuition assistance Equal Employment Opportunity Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally‑recognized protected basis prohibited by applicable law. Americans with Disabilities Act (ADA) Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at View phone number on click.appcast.io or View email address on click.appcast.io. #J-18808-Ljbffr Tapestry